QR codes delayed delivery

I send multiple items on a daily basis, buying the postage online which then sends QR codes in an email so I can go straight to the post office and scan them in. Bang, bang, bang down the list of orders awaiting dispatch, all within the UK, there should be no issues. But sometimes, not all of the codes come through - yesterday I had 10 items and only 5 codes came through at random (not in the order of the items sent). It doesn't help to go back in and reprint the code, it still doesn't appear. The codes will come through eventually, but it can take several hours and sometimes this means the items can't be handed in at the PO until the following day. This means they are sitting in ebay's system, marked as dispatched, when they are not, and there is nothing I can do about it! What's holding up the delivery of these codes? It's an infrequent but recurring glitch, and apart from the annoyance to me in planning my trip to the PO, it holds up delivery to the buyer. Can anyone explain, offer advice, or confirm that it's being looked into? Thanks!

Message 1 of 3
See Most Recent
2 REPLIES 2

QR codes delayed delivery

I had the same problem myself today. I always buy off eBay, email to my phone and off to post office they scan job done. BUT NOT TODAY. QR codes didn’t come thru although the receipts did. So, in the pouring rain i take my i pad and find a way to retrieve the qr’s ( by the way I don’t have a printer) so finally with very high levels of stress it all got done.

ABSOLUTE NIGHTMARE

Message 2 of 3
See Most Recent

QR codes delayed delivery

So now 2 hours later at 6pm ( post office shut ) a QR has come through and the template or page is different to the old one ?

come on eBay if it ain’t broke don’t fix it 

anyhow , after a great effort and loads of stress my orders have gone by being resourceful and trawling though postage label purchase history at the Post Office counter with a kind and helpful manager who understood my problem. GGGGRRRR

Message 3 of 3
See Most Recent
Got technical related questions? Start here: