Permanently suspended for no reason
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20-03-2025 12:09 PM
Hi all,
Using a new account to ask this as the title says, the account was suspended.
I got an email saying my account "activity has raised serious concerns". I've made two tickets with support getting the exact same email back.
The only activity I ever did was verify my details and make a listing. The price was too high for a new account, so I backed out, planning to sell lesser value items. Before I could do that, I got suspended. Has anyone else had this before?
TL:DR, account suspended for "activity" but no one is telling me what/why.
Re: Permanently suspended for no reason
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21-03-2025 2:41 PM
Hi hic2587, thanks for your post.
While we appreciate that you would like further information on this, we normally don't provide additional details in order to prevent others bypassing our policies/procedures and to maintain eBay as a safe/secure platform. If you've contacted our customer service team, and they've already addressed this for you, I'm afraid that no further information would be provided in these scenarios.
Thank you,
Marco
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Re: Permanently suspended for no reason
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21-03-2025 3:10 PM
Hi Marco,
Thank you for the reply.
I set the account up purely to help a friend get rid of a load of junk, filling up several sheds. There was nothing suspicious about the account.
The account was no more than 3 days old, so this is definitely a mistake on eBay's technical end. However, due to eBay's lack of transparency, I'll gladly take this business elsewhere.
Kind regards

