Technical Issues

Technical issues - offer to buyer with a message

When I try and reply to a buyer message with an offer I get a technical problems error message. How do i send an offer to a specific buyer if I can't message them?

Page freeze (latest Firefox)

Hello,Recently ebay.co.uk pages are freezing after I close an item's tracking popup or ‘use our app’ advert popup. A simple refresh (F5) fixes the problem but it would be nice if it didn’t happen.Latest Firefox on Windows.

Why won't eBay verify my bank details

I sold an item the other day and I've had my eBay account since 2019. To get the payout, it said to verify my bank using my card, which after a couple days it couldn't do. So I was told to manually add my bank details through my bank, which my accoun...

Resolved! Is anyone else unhappy with eBay's new messaging system ???

I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...

Inconsistent error message when editing quantity and price

I keep getting this error message when editing quantity or price on listings. If I click a few times it eventually lets me change the value. Is anyone else getting this? Can someone take a look?

eBay not working version 14 one plus one

eBay not working one plus one v14

Buyer can't pay for item despite me accepting offer

They sent an offer, I accepted. It tells me 'payment pending', but they can't see a way to pay on their side - and the listing is still live

System won't let me mark as dispatched

I have posted a small number of items on Monday and marked each as dispatched no problem. However one order keeps saying the item needs posting, it is now marked as overdue. I have tried multiple times over two days but computer says no. Anyone else ...

Can eBay stop with the looping Windows Hello prompts

I got stuck with this today. Logging into my payments page and given a screen prompting me to use windows hello and the skip button just has me enter my password and pops the windows hello prompt back again This need to stop, I will be contacting sup...

Pausing sales while on holiday

I'm going on holiday in a few days and tried to enter my "blackout" dates using the "Time Away" facility under the Account selection. This has always worked OK in the past. However, now it is unresponsive, it will not open the boxes where I can enter...

What’s going on with eBay messages? I can’t see what I’m typing!

Hi, Don’t know what they have changed but since the last week or so as I’m typing, everything is pushed down the screen so far I can’t see what I’m typing 路‍ I try scrolling back up so I can see my message and as soon as I type it disappears again! o...

Global Shipping still not working.

This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...

Photos will not load up when adding to message, couple of days now.

Can’t pay for item

My offer was accepted and when I go to check out it say it can’t process payment. All my details are correct and have money . I even tried applet pay and said failed . Is there an issue your end ? I am new to eBay thank you

Resolved! Feedback Profile Not Opening

Hi For the past 3 days or so I can't look at my full feedback profile. Every time I click on 'see all feedback' I just get a blank page. I have tried using a different browser but this has not worked either. Any help would be greatly appreciated. Tha...

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