Technical Issues

Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips

We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...

Invalid Start Time

So I listed an item and set the auction start time for yesterday evening. Today I needed to amend the listing (as eBay had randomly removed GSP). However eBay won’t list the edited version because it contains an online start date which is in the past...

Auto Relist Toggle Vanished

I woke up to a new layout for eBay listing on my iPhone and I’ve just noticed the toggle to autoreliet or not has vanished. I have no idea whether it will now automatically relist or not. In this case I don’t want my item relisted as it is in its las...

Cant open app ,google play says it is not supported have tried to update and reinstalled app .same h

App is not supported by Google play have tried update and reinstall but still the same

App not working

App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was

Unable to List

I was suddenly unable to list earlier today and have now been without the ability to list, revise listings and edit drafts for several hours. I have tried resetting cookies, history, cache, restarting my Mac, logging out and in, tried on an iMac and ...

How to remove "Shop similar" from "my eBay watchlist" "ended" page?

The title says it all. Help please

Ebay is broken

Listing - weird letters and numbersSimple delivery - broken - incorect prices - rip offAI - should be nice and easy - not working - regardless if delete cache or history - works on phone though - not sure how long for as another apple udate tonight.E...

On my app I can't accept an offer for my item, when I click on accept it says null.

On my app I have an offer but when I press accept I get the message null and I can't get any further.

Ebay updates problems

Ebay problems updates

AI

I know im lazy - but is it just me or has the AI stopped working again?

Authenticator sending back sold item

I’ve just recieved a message that my sold item is being sent back to me due to the condition not being right. My item was proved to be authentic but the authenticator is claiming that there are holes in the box for the sneakers I’ve sold. The box was...

Postage option changing to collection only on sale of item

All of my items for sale ending tonite changed from postage only to collection only when the buyers tried to pay. Never seen anything like this happen before, unbelievable. So basically there's no way for the buyer to pay for the postage, eBay helpli...

My ebay uk account keeps thinking I am ebay.com US account.

I haven't been able to sell anything as each time I sign into my ebay uk account (which is fine) and then I click on sell to sell an item, it takes me onto the sign in page again. This is when the problem starts because when I sign in the second time...

Postage changes

What have EBay done, a postage system that did work, let’s replace it with a postage system that does not. I would not use Evri in a million years, rubbish company, nearly everyone I know has had problems with them. Items either lost, damaged, list g...

permanent

Given that the transaction is legitimate and has been fulfilled on my end, I would like to ask: Will I still receive the payout for this transaction despite the suspension? If so, when should I expect the funds to be released? Additionally, I respe...