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Seller News: August 2025

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feedback now restricted?

I bought an item in may, sold with 10 yr warranty (now removed on listing), I tried to make a claim as item failed after a day or two after 90 days, seller wouldn't respond to emails. Ebay wouldn't refund as outside their buyer protection time limit....

Bidding

I am the currently the highest bidder....I decided to increase my maximum bid and bidding jumped up to the next bid effectively bidding myself up... This is not right..... Can anyone explain?

What has RUINED eBay for you and how would you improve it?

I believe that eBay has been RUINED by the current management/Developers, I have been on eBay for over twenty years, I used to buy every month but now the risk just seems too high. The first thing that MUST be fixed is to respect customers choices in...

User avatar by • Engager
  • 4772 Views
  • 49 replies
  • 31 kudos

Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

Resolved! Should I request a Return?

Hi. I recently bought a Microsoft 21Y-00008 keyboard off here. the listing says its a QWERTY International English. but upon receiving its a slightly different layout to the one in the picture in the description. also the instructions appear to be in...

claiming compensation from Royal Mail

I am a small business seller trading items from bulk purchases.Recently a few items have gone astray with Royal Mail and despite having Proof of Postage and supposed £20 compensation , they only offer me postage refund as i cannot prove what i paid f...

User avatar by • Contributor
  • 102 Views
  • 3 replies
  • 0 kudos

Banging my head against a brick wall

Hi all . Has anyone ever encountered this problem?To have an EBay account you have to be 18 years or older. So I’ve had an EBay account since about 2011 and I’m nearing retirement.So I’ve been buying old woodworking tools, chisels, saws, all sorts. R...

"Buyer protection fee"? I don't think so. What a scam!

Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...

Samsung Mobile Phone Scam(Be aware!)

There is currently a scam being practiced by sellers targeting Samsung Z Fold 7 buyers. The seller lists the phone at a very low price (£770.00GBP approximately). Very low considering the average price is approximately £1700.00. Once you pay, you get...

Apple watch

Bought an Apple Watch, asked before purchase if the Activasion lock had been removed told that it had been done , Description in big bold letters said next day delivery, Three days later I contacted seller who apologised and said they sent it out nor...

How do you know when you have actually claimed a bidded item?

excuse the dumb question but I have had several bidded items cancelled despite paying them in advance, the sellers each asked me for proof of payment despite bidding on them. one item imparticular is quite rare and im very interested in it, i know my...

User avatar by • Contributor
  • 237 Views
  • 7 replies
  • 0 kudos

Resolved! Chairs Recalled but I Cannot Message Seller

Hi I bought 4 plastic chairs from a seller in November 2024. I have received an email from Ebay to say that the products have been recalled as not fire safe and not to use them. I have tried to message the seller as it says in the email, but the mess...

User avatar by • Contributor
  • 59 Views
  • 3 replies
  • 0 kudos

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 54193 Views
  • 192 replies
  • 27 kudos
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