Inexplicable Additional £1 charges when Purchasing

[jennycattifer]

Just noticed on my credit card account 2 additional £1 charges being made, on the same days as 2 purchases were made....not refunded but left pending. !

I have just wasted two hours of my life speaking with both Paypal (who was used for purchases in question) and Ebay who seem unable to explain this given the card was A. used via Paypal where it has been verified and B. has been used numerous times previously....(though they are supposedly calling me back after 'investigating' further). I have made no recent changes atall and so assume this must be the bank in question strangely suddenly doing this for unknown reasons...wondering if anyone else on the other hand is experiencing anything similar. ?

[papso22]

It is a relatively new change by the credit card companies, the £1 isn't actually taken, and once done, it doesn't seem to be done again.

[jennycattifer]

Oh how interesting....thanks.  I had this twice on consecutive days so wondered if it was some glitch ?

I cant fathom quite why they would even do this when the card in question was verified in Paypal and has been used multiple times AND is nowhere near it's limit.

I think I will call em up tomorrow anyway and enquire.   One wonders what will come next.  I do notice more card companies are charging monthly fees than ever before.  Massive amounts of fraud occurring I suppose. 

[tressygirl]

@jennycattifer  wrote:   I think I will call em up tomorrow anyway and enquire.   One wonders what will come next.  I do notice more card companies are charging monthly fees than ever before.  Massive amounts of fraud occurring I suppose.

If you do get a reasonable answer please do come back and tell us,  as many have experienced this, and also baffled at this alleged verification for cards,  which have been in constant use, with no change of detail from the owner, or no new card in use.

Thank you.

@jennycattifer 

[jennycattifer]

hi and so sorry to reiterate a thing that others have also experienced and presumably spoken about here.  I saw one other but for some reason couldn't reply to it so posted my own moan 😋.

I agree it is odd behaviour by card companies and being the control freak I am I will discover what it's all about and certainly will return with an answer when I get one.  J x

[tressygirl]

Absolutely no need to apologies!  If an issue is repeated ,  it informs us that the problem has not been resolved.

Looking forward to your card companies reply, no point asking eBay,  as the ' charge 'does not come from them.

One thing to be assured of , others who have had this charge say it is refunded quite quickly,  as soon as the payment is processed successfully.

@jennycattifer 

[jennycattifer]

So....just spoke with Lloyds Bank who are as mystified as I am.  They suggest this is some glitch given that it only usually occurs when you first use either the card or are new to ebay and making your first purchase.

I was advised to 'not give it another thought' and that it has not been charged against my card and will just remain showing as pending and will fall off eventually.  Seems it may or may not reoccur but I think that is as far as I'm going to get.   So suspect it eminated from either Paypal or more likely Ebay but will I suppose never know.

Not wholly satisfactory as far as I'm concerned but as much as I now know.

[papso22]

It comes from the credit card provider.  It's them you need to ask.

[jennycattifer]

Read my previous comment.

[papso22]

I did.  Even if your bank provides the credit card you used, it's a different part of the banking organisation. 

However,  if you want to believe it's ebay or PayPal,  both of whom have also denied it, please go ahead.

[jennycattifer]

I have been reassured by the person I spoke to that I will not be charged (as mentioned) and so am no longer bothered and it is not a case of 'wanting to believe' or otherwise, rather  being reassured that should such a debit ever be actually charged rather than merely remain as pending, I only need to call up and it will be sorted by them.  It remains a mystery....

If you want to reply to a comment in such a condescending manner however, please go right ahead.