Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Problems formatting description in drafts
When I create a listing in Drafts I use bold and coloured text for title and a few other headings. Today when publishing listings, I find that other sentences have been altered to appear in bold or coloured text. Also, line spacing is not as I arrang...
wrong postage on emails
copied from Chat as requested For the last month or so sold emails for auctions to domestic UK customers are coming through with the international postage charge shown instead of the domestic one.So if the item ends at say £5 with free UK postage, to...
Iphone revise listing auto accept price
When revising a listing on an iPad or iPhone, the lowest offer price can be changed, but the auto-accept price cannot be modified as that field is completely missing. If you lower the price of the item below the auto-accept price, you cannot save the...
Cant find £10 discount code offered for installing mobile App - need help locating it.
I was on ebay through mobile browser yesterday and it showed me an offer to download and pay through the app, if I did so I could use a £10 voucher. I can't find that code now.
Delivery options as a seller not working
Everything has been fine listing and selling. Then all of a sudden when ever I list an item for sale and get to the delivery options the screen has the normal delivery text at the top but all the selections for usual delivery options is greyed out wi...
EBay problem listing items not accepting any postage choices
EBay having problems when listing a item loading till it comes to postage options the page blank tryed for 2 days still happening
Downloading Active Listings
I have not found a way to download my Active Listings to a csv file for my end of Tax Year stock list records Search engine results for ' How to download active listings to csv' whether advice or video are out of date and not now possible due to miss...
GLOBAL SHIPPING NOT SHOWING CALCULATED COSTS.
This problem has been ongoing for over 2 weeks now. I have some listing that I have chosen Global Shipping for international sales. The problem is this = When I click on Postage - See Details - then change Country from UK to USA or any other Country,...
Item Descriptions Broken When Format Options Are Used
In the last few days, it appears that someone has broken the listing descriptions functionality. Here's an example of the issue. If I type this exactly as you see it below:Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor...
Charged VAT for no reason
Just before Christmas 2024. I purchased a power bank. It seems good value. There were discount codes to also apply the Cost making the cost to me £232.78 eBay added VAT making the purchase cost £284.28. adding £51.50 VAT. This even takes it over the ...
eBay not removing defects for "arrived late" even when their policy shows the following..
This is a problem I had over the Christmas period which I wanted to share with you..I sold 3 items during the Christmas period and yes, there where delays with the delivery.After numerous chats with eBay Agents, one of them told me the defects would ...
Unable to send combined invoices
UNable to send combined invoices (or any invoices for the sold items.Done this loads of times before
eBay App Crashing While Viewing Saved Searches
The eBay app has a significant crashing problem.When viewing the saved search list and scrolling, it reliably crashes halfway down. I've ruled out device issues by reinstalling the app. The crashing is not everytime though, sometimes it happens, othe...
Inundated with items in wrong category
Is anyone else having difficulties with an influx of items posted in the wrong category? It’s really frustrating when the category you search for has suddenly been filled with items that don’t have bearing on the subject. Specifically looking for Tok...
Don't Pay For Royal Mail 'Next Day Before 1pm' - It's A Con
Royal Mail tracking said parcel was received at the local sorting office at 8:02 and went out for delivery at 8:29. Next thing I get a message saying the delivery had failed because the 'address was inaccessible'. I've been sat here waiting for it wa...
Featured Posts
