eBay Help
Technical Issues
To troubleshoot, clear cache/cookies and try a new browser. We recommend sharing screenshots and URLs in your post.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: October 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Re: Unable to Revise Listings

Sure, this is the page that I see after I click Revise on an active listing that was listed couple of week back. If I try to create a new listing I'm having issues as well. I'm using Huawei snartphone. Although I used my partners Samsung galaxy and h...

User avatar by • Contributor
  • 132 Views
  • 9 replies
  • 0 kudos

Image Upload Failed, why?

As soon as I upload some pix (correct format and size) it comes up as 'upload failed'. Doesn't even try to upload them. I don't understand what is happening. Can anyone help?

Royal Mail tracking numbers not updating on eBay

Anyone else experiencing this? There have been no Royal Mail tracking updates on eBay for anything dispatched on October 6th and 7th. The tracking works fine on the Royal Mail website, but on eBay it looks like it hasn't even been sent yet and still ...

Screenshot 2025-10-07 183701.png
User avatar by • Conversationalist
  • 4009 Views
  • 109 replies
  • 5 kudos

Cannot type into chat help system

 Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

IMG_4447.png

Unable to Revise Listings - Blank Page

On my private account I have been trying all morning to revise a listing. All I am getting is just a blank page. I have tried numerous times, cleared cookies, signed out and back in again, tried revising listings on other of my items and the same for...

How do I speak to a real person in Ebay?

How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...

Royal mail collection not done

I arranged royal mail collection through ebay simple delivery and they have not collected can you re arrange the collection through royal mail. Never had this problem before so not sure how it works when using simple delivery. Anyone else had this pr...

EBay AI Causing Issues

Ebay's automatic system has just incorrectly accused me of trying to sell outside, which is untrueThe system is supposed to allow you to revise whatever error that has caused the automatic AI to make the false accusation - mistakes happen - however t...

Can't find 2nd ebay account

Hi all. I have had an Ebay account for many years with a user name.Last week I purchased an item as a 'guest' as I couldn't remember my Ebay password (on a new pc, so not saved) and was in a hurry. Unfortunately, I had an issue with the item and need...

User avatar by • Member
  • 69 Views
  • 2 replies
  • 0 kudos
Got technical related questions? Start here:

Featured Posts

Top Solution Authors
View All
Top