Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Repeated age verification requests
Hi, I have verified my age many times on ebay using a credit card, and I even have added it as a persisted card on my payment options. But still, even now, trying to make offers on some items is making me put in the same credit card details again. It...
cant buy more than 1 item of same thing.
Please enter a quantity of 1 or more41 available2 soldMulti-buy: If I input more than 1 I get an error despite number being in range.
Tech issue? Not being able to get call back from ebay CS?
Anyone seen this before?Trying to contact ebay CS by phone to appeal a couple of defects.No matter when I try I get this message (same as screenshot)"Sorry, we're having technical difficulties. If you try again, I should be able to help you, or you c...
Change Ebay account phone number.
Hi, I need to change my Ebay account phone number. I now reside outside the UK and the phone number I opened my Ebay account with is no longer available to me. How do I change/register my new phone number since I can't complete the verification proce...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Resolved! "Unfortunately this seller won't be able to post this item to *your address* " - error
Hi there,I'm having an issue with paying for an item which I won on an auction and wondered if anyone could help please.When I go to the checkout page, I keep getting the same message:"Unfortunately this seller won't be able to post this item to *my ...
Unable to withdraw funds from account via payout (greyed out)
Hello,I am new to selling on eBay. I am a private seller, selling a few items I've had in the loft for a while as well as some trading cards. This is my situation:I have around £400 of funds, of which £200 is 'available funds'I would expect to be abl...
Cant buy anything
Cant currently buy anything or add anything to my basket.Saturday morning.
live chat
How much longer before live chat is working. I cannot use the phone as I am hard of hearing, ebay holding my money as the system will not verify my bank details for payment. Its an absolute mess and ebay have a responsibility to their users. Get it w...
EBay suddenly deciding my address is a PO Box
Have been using eBay for a number of years (at this address and others before), all of a sudden I can not make purchases because my address is flagged as a PO box (it has post office in the address, flat above). Guessing it is something that has been...
Fault with full watchlist
I have just had a problem with adding items to the watchlist. I click "add to watchlist" button and the heart symbol goes black, so I think it's added - great! Only it's not added, because my watchlist is already full. I've been adding to watchlist f...
View counter not working
Another glitch, view counter not working. 300 listings showing 0 views, which i know is not true. Anyone else having this issue? Its not even “Freaky Friday” yet as eBay put it when they release new codes without checking.
"View seller's other items" is showing everything twice
Here we go again, another fine mess from whoever (or whatever) is in control of ebay's systems and software.... As of today, looking at any "view seller's other items" brings up a page in which all listings are duplicated. Does this mean that sellers...
"We're experiencing technical issues" using Get Prepaid Label button
Suddenly getting the error when attempting to process a multiple item order from within the ebay seller hub (website). Anyone else seeing this issue?
How do I switch from business to personal?
When heading to account settings, it seems eBay does not allow me to switch between account types.I used to be a sole trader and now just don't do it any longer and would like to convert to personal. I've read online that I should make a new account,...
