Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Resolved! cancel automatic relisting
I do not want my listings to automatically relist as I shall be away for a period. The blurb says I can cancel auto relist in 'Selling' - 'Active' - 'More Actions' but I can't find the More Actions link. Can anyone help please.
Resolved! Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
eBay Support Chat Not Working - Greyed Out and Unresponsive
Hi! eBay’s support chat has not been working for me since yesterday. The interface is greyed out and completely unresponsive - I can scroll through the chat options but can’t click anything or type messages. I’ve tried multiple devices and browsers, ...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Anyone else experiencing EXTREME lag/slowdown when using eBay on desktop?
I'm finding eBay's desktop site so absurdly slow that it is becoming virtually unusable. A page take minutes to load - that's no exaggeration, I do mean minutes. Creating listings is an absolute nightmare, and takes so long that I feel like giving up...
Photographs not sticking to drafts when uploading?
I normally take images of items with my phone camera and apply to my drafts via the ebay website, again on my phone. ( My camera is unable to use the ebay app due to a previous software change.)I then revert to my desktop, and edit photos as necessar...
Royal Mail Click & Drop not updating eBay orders as dispatched
Since yesterday morning (19th September) orders dispatched on Royal Mail Click & Drop have not been syncing to eBay. This means eBay shows X orders overdue/awaiting dispatch, but Click & Drop shows they are dispatched with tracking updates.My Click &...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
View counter not working
Another glitch, view counter not working. 300 listings showing 0 views, which i know is not true. Anyone else having this issue? Its not even “Freaky Friday” yet as eBay put it when they release new codes without checking.
App and web page problems
App issues:1: on iPhone- crashes out randomly while using?2: on iPhone- every time I try to get to “payments”, it keeps looping at asking me to sign in. Tried everything buts just keeps looping! Can only get into payments now using web page! Web page...
Ebay App Issue - “Something Gone Wrong”
I can’t log in the app on my IPad or IPhone , have restarted the app, changed password and restarted the device . Anyone else ? I’m a business and need to list items
sort out your sht laggy website
Dear eBay sort out your sht laggy website, so sick of missing bids because your *bleep* server lags out right at the end try removing all your fking adverts then your site might actually work
Photos failing to upload
Nothing has changed on my behalf but I've checked the obvious (pic size) but all of a sudden pictures are failing to upload. I've tried the usual fixes (cache, OS etc) but still no joy. Is this a problem at ebays end? Error code at bottom of pic
Please review our messaging policy message received but only message to that buyer is from Royal Mai
Hi, I received a surprised email from ebay saying "email couldn’t be sent because they violated our member-to-member contact policy." reminding me "so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t...
Simple Delivery with Click & Collect is revealing private seller's postcode
eBay’s system seems to be confusing Evri Click & Collect with a local collection under the contact page, and thus revealing their postcode to anyone looking. If you look at a private seller’s listing, where they are using Simple Delivery and have all...
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