eBay

A buyer bought a pair of earrings on 2nd April, and she didnt received them yet. She complains that she was expecting the delivery by 5th April( Never wrote me that she was expecting them by 5th April) I believev this is due to the Corona virus pandemic they have some troubles with delivering. Now the customer is demanding that she wants the refund. Should I issue the refund her now? If so do the eBay pay any compensation to the seller? Had this experience before with some customers. But did not received any compensation from eBay.  Thank you ... View more

A buyer left me negative feedback and opened Not As Described case. I contacted the guy within minutes offering collecting the item or exchange it. Yes, we live close and it was before the lockdown. But the buyer choose to ignore the messages. Now the case is closed. The buyer keeps the item and eBay refuses to remove the feedback as they think it is the customer right to share the experience. What?! The experience is fantastic! After all the buyer choose to keep all as it is. How can I make it right? ... View more

i have sold £240 worth of goods  but my paypal is only showimg £210 so paypal have took £30 in fees this cannot be right  ... View more

Please help me to remove buyers names ... View more

Can I post items from Amazon screenshots? Thanks ... View more

Can anyone tell me why I can't sell a cutlery set on ebay and stanley knife blades, craft knives and scalples are readily availible????? Thank Guys, Brian ... View more

I changed my Email address with Ebay and Paypal as I was moving to another ISP, sold an item the other day only to find that payment has been attributed to my old Email address and I cannot access the payment - upon contacting paypal the answer was to reinstate the old Email address - and bizarely they couldnt understand why I didnt want a now defunct (and probably reassigned - as it was an early common name address) email address reinstated to the account and denied they had a responsibility to remove account details, that are no longer required, under GDPR regulation - there is no complaints procedure and if you try asking them about the financial ombudsman you will find that, according to their advisors they are not part of Ebay and not regulated by the financial services authority. I am sure this must have happened to others and would be interested to know where this held cash (in my account regardless of the now uused email address) ends up. ... View more

A buyer has not paid for an item. They successfully won the bid on the item on Sunday but have not paid and have ignored my requests for payment. What should I do? Can I relist? How long do I have to wait? Won't e bay take their commission on it? Thanks ... View more

A buyer has bought my item and payment is confirmed, but I cannot see the buyer's postal address anywher to dispatch the item to them. Thanks. ... View more

Hi Community members, why as ebay stop shipping to certain countries like New Zealand during this epidemic,was told this was because of the epidemic, my buyer can see my items just cant but them!!   Michael ... View more

I have just been asked by a buyer to cancel his bid 20 mins before the end of the auction Says he can't afford the item . He had placed an automatic bid was placed 6 days ago . What is your veiws on this ? ... View more

My parcel is goiing to France, but it say its going to Erlanger KY, why is that? ... View more

its not showing as sold but has gone into the unsold list. when i click on it, it says your item sold but then says you can relist.. never had this before. iv'e tried refreshing incase it's just a gliche, makes no difference.. I know one of you clever people will know what to do.. Thanks in advance and stay safe.. just righted itself.. problem solved, dont know what happened. Thanks everyone anyway..  ... View more

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