eBay Help
lioudmildre_0
Contributor
since ‎30-01-2018
‎22-01-2024

User Statistics

  • 25 Posts
  • 0 Solutions
  • 7 Helpful Votes Given
  • 3 Helpful Votes Received

User Activity

What does the "unauthorised transaction" mean?

27-01-2021
I seem to ehxaust all means of getting an explanation on www.PayPal.comBuyer bought an item from me in November, open a case on EBay, refused to return the purchase,failed the case. Then she opened the"Not Authorised Transaction" case on PayPal.For t...

Any common sense? Returning the item she "never received"?

05-08-2020
The buyer received the purchase, signed for it.Immediately openes the return case on the grounds "she never received it".I know if the return case opened everything happens automatically. The buyer gets the refund.EBay is extremely difficult to reach...

Returning an item they didn't receive?

03-08-2020
Hi, the buyer claims she didn't receive the purchase. Although the tracking number says she did receive and signed. Nevertheless the buyer opens Return Request specifying the reason as "arrived damaged or with parts missing".I tried to contact the bu...

Unfair feedback

12-04-2020
A buyer left me negative feedback and opened Not As Described case. I contacted the guy within minutes offeringcollecting the item or exchange it.Yes, we live close and it was before the lockdown. But the buyer choose toignore the messages. Now the c...
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