eBay

tonjg

I'm getting captcha boxes repeatedy which I have to tick and often get errors where the captcha image dosn't appear. this presents a stone wall to logging in. I have the latest browsers all up to date. its a mess

oncetwicethrice

I sold an item in April which the buyer asked to cancel straight after. I opened a cancel order request and got notification that the order was cancelled from ebay shortly after. I have just received my invoice and i am being charged a final value fee on it. How do I get this taken off?

micworx2009

This probably is a basic one to most members: In my account, I'm trying to find details of items that I did not sell in the recent past but cannot find anything. If an item isnt sold (even after relisting), do all the listing details disappear from account pages after a certain number of days? I have a few templates based on what I sold previously but yes it will be a chore re-uploading them. Thanks in advance

dthomas7

where is the option to get ebay to call you back? thanks

hb-281

hi this might be a really stupid and obvious question, sorry to ask. I just sold my first item and it said awaiting payment from buyer but I sent it anyway (for some reason I thought ebay just takes some time with new sellers before it puts the money into my account). however the buyer says she has sent the money but it still says its pending, but nothing is showing up on my paypal. I sent it recorded so it will register on ebay when it has been delivered, so I'm hoping the money will be released then, but I'm not sure. How will I know when other items have been paid for? Sorry to ask! thanks in advance 🙂

dave-bond-006

I NEED TO COPY A ITEM INVOICE WHERE DO I FIND IT

afir88

Hi, Just wondering whether I can add more pictures, revise desciption, change price etc. of listings placed during £1 promo. I have read comments that some lose the offer after amending listings under the £1 promo. Wanted some clarfication as some mention only 3 changes allowed or can't change price. Thanks

maulwurf_maus

I want to add an extra photo and change the description for a listing. Will I still get the maximum £1 fees deal or will it be considered as a relisting and therefore subject to standard 10% seller fees?

royal_establishment

Hi, i listed something on eBay yesterday at 3% promotion however the listing didn't show up as sponsored even after i waited until today so i closed the promotion and repromoted for 10% although it shows the listing is sponsored now, the listing is still about the 40th in the search result which is the same as before it was sponsored. The current trending promotion rate is 9% yet with my 10% it still not even in top 10. Thanks for your time.

carlanj

Hi, I sold an item which was sent via UPS Next Day at the end of last week. Apparently the buyer wasn't in, so this was taken to a UPS access point. The buyer has since arranged an alternative delivery address, however the latest tracking says the item is coming up for the maximum amount of days to be held at the access point, so i'm assuming this is eventually going to be returned to me? I wanted to drop the buyer a gentle reminder, however the buyer has removed their ebay account so I cannot contact them. When I click on their account, it links me to a DIFFERENT account, one that has also been removed. I don't know whether to let this play out with UPS and see if the buyer collects, or try and get it returned asap (not sure whether this is even possible). If this is returned to me I'm assuming i'll have to issue a full refund and be out of pocket for the postage, despite the buyer re-arranging with UPS, etc.? Thanks,

chipstead1

I listed an item and through messages sold it without the item ending. I took the item of eBay but I am trying to email ebay to let them know so they can charge me the fees, but I am unable to contact them. can anyone help

johnmac36

I have closed a case for an unpaid item by mistake how do I reopen it as I have not been paid.

guernsey-tom

I would like to add to the description of an item that I currently have for sale in auction. It has 4 days and 21 hours to completion and has 1 bid on it. It doesn't seem as though I can?

fase001

I started a listing but someone has bid on the item. I have since cancelled bid but unable to add or edit description, there are no options? Any ideas? Thanks

eBay

Seller News: July 2025

Weekly Chat with the eBay Community Team

Community Mentor Programme

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Invoice in May for a cancelled order

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Get Ebay Call Back

I'm a new seller - sent the item but it still says awaiting payment

HI I NEED TO COPY AN INVOICE FOR A SINGLE ITEM WHERE DO I FIND IT

Can I revise a listing e.g. reduce or increase price without losing £1 promo?

HI GARMI99 your message ref the roof bars has not been fully displayed. Please send message again.

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Closed a case by mistake

I wish to add to the description of an item that I have on sale.

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selling adult toys

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