Closed a case by mistake

I have closed a case for an unpaid item by mistake how do I reopen it as I have not been paid.

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Answers (3)

Answers (3)

tobiasd4
Experienced Mentor

Sorry, but too late now, you are stuck with fees.

 

When you sell on ebay, an invoice is sent as soon item sells. If not paid or marked as paid, ebay sends a reminder on day 3.

 

Most sellers do not open an Unpaid case as soon as the 2 days are up and as already said it is an expensive mistake as the selling fee of £25 will still be payable

Expensive mistake...you have also let the buyer off the hook

 

did you contact the seller before opening a case? It has only been 3 days since the sale....

 

Another mistake....you are not allowed to state the item is advertised elsewhere...it is reportable