Closed a case by mistake

[johnmac36]

I have closed a case for an unpaid item by mistake how do I reopen it as I have not been paid.

[vijorey]

Expensive mistake...you have also let the buyer off the hook

did you contact the seller before opening a case? It has only been 3 days since the sale....

Another mistake....you are not allowed to state the item is advertised elsewhere...it is reportable