UK Seller News: April 2025
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Forum Posts
Delivery options greyed out
Hi I am trying to list an item but the delivery options are not available. Looks like it is trying to load but nothing comes up?
Fraud
My ex partner is selling stuff using my name on ebay I'm no longer with him and I don't have anything else to do with him he is a fraudster that needs to be stopped he cams people all the time
Fees for a customer return
I am disappointed in ebay as unable to get any help I had an item that was sold (glasses) which were carefully packed and sent the buyer then said one of 5 arrived chipped and demanded a refund. I offered this as soon as I got the product back . The ...
Cannot get paid until my account get more information and it is verified
My seller payment is on hold, some services are blocked - Update your account with eBay and do more I found this when I checked my email and uploaded my passport, but it's been 3 days and I still can't get paid, I don't know how long it will take. I ...
Seling related items at different prices
I am selling a laptop I have disassembled for parts, I don't want to have to list all the parts separately, I just want buyers to message me if they are interested in a particular item and I will send them details and we can agree a price.
Buy it now default
Is it possible to change the default to off for Buy it now option on a listing. It is always on and I have to keep turning off every time. Missed it once
Buyer asking for Refund
Hello Everyone,I recently sold a glass item, and the buyer has contacted me claiming that it arrived broken and caused a hand injury due to the glass. I asked them to provide photos as proof, but they responded that their mother had already disposed ...
Can't get past "start my listing" page.
Hello I am trying to sell an item and the blue magnifying search glass icon is unresponsive, I've deleted my cookies/cache/history and tried different browsers. When it is clicked nothing happens, no freeze or anything it just doesn't take me anywher...
Refunded in error
I sold two books to two separate buyers. Unfortunately the boxes got mixed up and they each received each others book. I told them to send them back and I would forward the correct book on but Ebay put my funds on hold. I sent the correct books out a...
Postage refund on return
HII've just had a buyer request a return ( I state no returns) as the item doesn't fit. All measurements were in the listing, so it 100% their fault. As a gesture of goodwill, I've agreed on the return, they must pay for return postage.However, its s...
Unable to create a sales report with the message 'we ran into a problem, try again later'
Unable to create a sales report with the message 'we ran into a problem, try again later'. Tried clearing cookies, cache, reseting browser etc with no fix. Browser Google Chrome. Any helpful advice much appreciated. TIA
Change to Manage Active Listings layout
Manage active listings no longer has the Summary at the top - showing at a glance Bids, Watchers, Questions etc I have 2 Ebay accounts. One has the Summary at the top of Manage Active listings - shows number of bids, watchers etc. The other used to b...
Upgrade Private Account to a Business Account
I received a 30 day warning to upgrade my private eBay account to a business account or face restrictions. This has been triggered by me selling some high value items in the run up to Christmas. I collect marvel statues and some are very expensive so...
Promotion fees
I still don't understand promotion fees saying 10% to 100% of the sale price. If I promote my item that I'm selling for £5000 and it's sold from the ad click to that buyer do I have to pay £500 to eBay? Why would anyone choose 50% etc as that's surel...
Multibuy discount editing- unable to add item as before
I have an ongoing Multibuy discount on my products. When I list a new item I can normally edit my multibuy discount by just adding new items to the current list included in the offer. It looks like Ebay have tried to 'improve' it but it's seems more ...
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