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UK Seller News: April 2025

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out of stock product

Occasionally I run our of stock due to a supplier issue, has anyone found a way of showing this without the listing closing losing all the previous sales numbers, I hate to say it but amazon alows you to zero stock and it simply tells the potential b...

Can you change back to classic view on ebay UK?

I still cannot change back to classic view on ebay UK.Can you change back to classic view?I find the new view of the pages hard to navigate and I am thinking of leaving ebay for good if I cannot change back.Can anyone help me change back to classic v...

HMRC

What are people’s experiences with HMRC? EBay are asking me for my national insurance number to update my account. How does it all work. What do eBay do with that number?Should I be worried.

Resolved! a.i. descriptions are rubbish

So 'A.I' (so-called artificial intelligence) has found its way into ebay listings - but it's rubbish! It tells you nothing about the condition of an item, or its function - it just puts together a load of waffle based on the item specifics. Nothing '...

Unable to issue invoice

Can anybody please help before i go totally mad ! Auction ended on 2 items for the same buyer - the option to send an invoice for combined postage has disappeared. I have sent numerous invoices previously and never encountered this problem. Thanks in...

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App cannot access my photo gallery on phone

Everything was fine until today. Im using Samsung S20 FEThe app cannot access my photo gallery so I'm unable to list anything unless I go on a browser.What's happened, and when will our be fixed? Up until this morning, it worked fine. I've uninstalle...

New buyer protection scheme

Is the new buyer protection scheme causing anyone else headaches when sending and receiving offers? I agreed a price, but when the seller sent the offer it was way lower than the agreed price because it deducted the buyer protection fees before it go...

Postage

EBay have changed the postage options for sellers. They are recommending Evri which everyone knows are the worst courier in the U.K. It is now impossible to select for instance Royal Mail large letter . I like to use Royal Mail directly through their...

User avatar by • Visitor
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Problems launching a sale event

I've tried a few times to launch a sale event to offer a few % off my items. Gone into marketing, discounts, create an event etc, exactly as the instructions said and ticked all 500+ of my items. Trouble is, once the sale goes live, it only seems to ...

Uploads drafts - revised condition IDs for clothing?

I make use of the uploads drafts feature. Prior to the change in clothing condition categories I had: NEW; NEW_OTHER; and USED. I was wondering if, following changes to the condition categories, I could directly reference the new categories of Pre-lo...

New combined invoice feature doesn’t work

tice the system has changed in relation to sending a combined invoice. Now it appears to have a separate page where all the orders eligible for combined invoice are displayed. Keep getting this error message no matter what I do in terms of clearing c...

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