Selling Tools

Cancel listing

How do I cancel a listing for something I no longer have for sale?

Setting Sale Deadline

When creating an item for sale, how can I set the deadline for more than 10 days?

My story for the news. I sold a sewing machine on eBay a while ago which needed some work.Unfortunately, what I did not know was the trouble I would be gettingAfter I sold this sewing machine.Royal mail had just opened a new collection free service f...

Payment on hold on restricted account

Hi, I'm a new user to ebay. Last month I had sold my listing item and then ebay hold my fund until 9th of March, even though the buyer had received the phone and given positive review. I'm allright with this because I'm a new seller. I also did some ...

Funds that are on hold can be used to pay for postage labels or issue refunds.

Hi, on the seller hub -> Payments -> all transactions, under the selection pills, I can see a message underneath the funds that states"Funds that are on hold can be used to pay for postage labels or issue refunds."How do I go about doing this? It's n...

When selling items I get a BLUE band for “Promote Listing

When selling items I get a BLUE band for “Promote Listing, then when I get “Send Offer” it shows the same BLUE band, why isn't this a different colour so it stands out from the others? Also when creating an item for sale with the text for the descrip...

Payment holds- experienced seller

I have been an Ebay buyer seller since 2000, I have 100% positive feedback and never had any issues with any sales. Now I am dismayed to see that the selling rules have changed. I recently sold an item for £60.00, the buyer has paid for it, but payme...

Making high sales volumes on Ebay and the Promoted Listings Standard

This discusssion only applies the sellers on Ebay that don't sell unique / exclusive products In fact doesn't that coment above mean that almost certianly includes you! I have though also historically sold absolutely unique or fringe items where I de...

4.9 description ratings

Hi all, I'm a newbie, 41 sales 80 listing avg 3 a day. So now my description ratings is down to 4.9, and I've no sales for two days, coincidence? I'm so careful with describing. I have 100% seller positive feedback (11) and 5/5 for other ratings. How...

Is there a limit to sale + markdown?

Hi, I ran a sale + markdown on some selected products (percentage off) then decided we wanted to do a bigger percentage off.I ended the first one after a day and started a new one but none of the selected items are getting the discount as it says 'Sk...

Settings for Communication preferences with buyers

Where are the settings to change which email address buyer messages notifications are sent to? Our customer support department has a different email address to the main account and we'd like to separate these messages to be dealt with correctly.

user

E bay have me regisered as a business user, but i have never been a business, despite conversations on the phone a while ago they refuse to change this back to private, surely this would only take a push of a button on their part, i find this quite i...

Can you view how people searched for your listing?

Hello, back in teh old days, there used to be traffic reports where you could see detailed analysis of how buyers searched for your item, or came across it such as search terms, external links etc. I can't see anything in the traffic report like this...

Unable to view or print packing slips or invoices when using Firefox

When using Firefox, if you click on the link to create a packing slip or an invoice, you just get a blank page.The example below shows what happens for an invoice. I have uBlock Origin installed on Firefox but it is disabled for eBay.It works as expe...