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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

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Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Send offer to buyers - item promotion

I sold two items during the fee free period and it was after sending offer to buyers (viewers/watchers or both I am not sure). The two items sold for the original buy it now within a few hours, (after being on for about a week), it was a surprise to ...

User avatar by • Engager
  • 172 Views
  • 4 replies
  • 2 kudos

Prices increased

Hi! All of my listings have had price increases that I haven't authorised. I'm a private seller and suddenly I'm getting no sales and although I've listed everything correctly, I can't change the amount showing on my listings. Please help!

User avatar by • Contributor
  • 1418 Views
  • 12 replies
  • 1 kudos

Terapeak or alternatives?

So if I understand it correctly Terapeak is now renamed and only available to shop subscribers?Is there any other solution to doing that sort of research, preferably off ebay.Not currently selling anything so a shop is a bit pointless until I do the ...

Import Fees UK to EU

I live in Ireland (EU) and am looking to buy an item from UK. The cost is £300. EBay is calculating Import Charges at a whopping £120. I would expect VAT to be added due to Brexit, but are all these other charges?

Selling Low value items untracked. Do I have to rely on the buyer to get payment?

First time I have sold a low value item since all these nightmare changes. Anyway I am going to be sending the low weight and low value item via bog standard royal mail second class mail. Its totally pointless using a tracked service because the valu...

My International sales are confirmed delivered but under accounts not even posted!

Is this because I haven't used their simple delivery option? These are parcels confirmed delivered 6 and 7 days ago. On the order page they are all posted and delivered. When I go into accounts they haven't even been posted yet. This has happened sin...

Ebay glitch - my postage prices incorrectly showing @ £9.99. This happening to anyone else??

So I've had an ongoing problem with a number of my ads where the postage price I set is being changed to £9.99, and the ebay support chat function has confirmed it is a glitch (and that if a buyer actually buys an item, they will only pay the incorre...

Item delivered can’t access funds for 3 weeks

I have sold and shipped something through the GSP. The item was delivered today 2 weeks after I posted it. I am a trusted seller and usually always get my funds instantly but for this sale they are on hold, it’s a sale of £850 so that could be why. A...

How can I contact Ebay ?

Hello,Is there a way, other than by Telephone which I cannot afford, to actually contact Ebay. I have been trying this automated thing as there is no option to go directly to live chat.I have to spend 15 to 20 minutes writing different sentences gett...

Resolved! A few UK business seller questions regarding stock inventory levels, listing selling fees, variants

Regarding UK business sellers;[QUESTION 1 - Stock & Listing Fees]Two sellers have the 'Listings stay active when you're out of stock' option on. Over a 14 day period SellerA lists an item at 6x stock, sells them to 0, then replenishes stock to 3x and...

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