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UK Seller News: April 2025

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advice for appealing a payment dispute

Hi guys, So at the end of October I sold a Canon camera on my Ebay account. I then sent the camera using Evri tracked delivery, who confirmed that the item was delivered (on 11/11) and sent a photo of the delivered package at the delivery address. Sh...

Fright service

i I have a question. I sold the item and the feedback left by the buyer is concerning. The buyer uses the fright service and they admitted. I wonder in the case if they claim they used 'en empty package' (they did it in the past seeing feedback) wher...

eBay listings not ending after sale

My last few listings haven't ended after I've accepted an offer or it has sold ? The item is still listed and I'm having to navigate through my eBay to find the sale / end the relisted sold item

Daftest feedback - what's yours?

+VE "Christmas present so unable to comment yet" Aside from the fact you can't now change the feedback, shouldn't be rating the content (if that's what they mean?), and should be checking for damage before you give a blu-ray to someone in 2 and a bit...

Post December 13th GPSR experiences

A thread to comment and try to understand post December 13th deadline Will kick off with my first, 'can I send to NI please', and as a business seller I cant supply the documentation, so I cant However a fellow business seller can, Because I switched...

HMRC tax

So basically if you buy an item from a shop, pay tax and vat on it, use it, wear it or not, have had some things for years even, the Hmrc say you must pay tax again because they’re not going to know that are they. Sounds fishy and disgraceful to me.

Weird buyer behaviour

I had a CD boxed set for sale. Been up for about 3 weeks, BIN with best offer.Buyer made an offer well under the 'sold items' minimum sold price, so I made a counter offer at the minimum I'd seen for 3 months, which was rejected immediately.Ten minut...

So called Buyer Protection Fees

So I have ended all my items except 2 from my ebay and this morning I got this message from them!! *bleep*???We’re here to help you get back on trackHi ……..We wanted to let you know that unfortunately your seller performance has fallen below our mini...

eBay Credit From Cancelled Order

HiYesterday I sold an item and eBay took the promotion commission immediately , a day before I would receive the money for the item. This morning the buyer asked to cancel due to being over excited when they bought it !I cancelled the order and in My...

Details missing from Active Listings Page - Help!!

When going into the active listings pages in seller hub, there used to be a block above the start of the listings which gave details like - Amount of listings, Eligible to Promote, Promoted Listings, Eligible to send Best Offer, Best offers sent and ...

Potential iPhone scam

I believe iv brought a phone and im about to be scammed as the seller had other phones for sale but they have now all disappeared no sales only one mine he’s given me Evri tracking but I really think it be an empty box also the seller has no feedback...

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Buyer going through PayPal for a refund.

I've sold an item on the 22nd of December, they asked for quick postage in the hopes to get it delivered before Christmas. I've obliged, but unfortunately it arrived after Christmas. Here where the problem lies... It arrived on the 27th Dec at an Arg...

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