Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Simple Delivery ENFORCED!
Item relisted with Simple Delivery, no option to change to change it to what I feel is best for me and the customer. C'mon ebay sort it out.
Ebay imposing simple delivery on older listings so postage is more expensive
A while ago I listed an item for £4 including postage - a women's top. I listed it with RM large letter without tracking so the postage would have cost me £2, and I would have been left with £2. Ebay has since changed the listing to simple delivery s...
Resolved! Seller Hub
Hello, I hope you can help. I keep seeing that people are able to choose their courier etc. by going to 'Seller Hub' and selecting 'Advanced Option' which opts them out of Simple Delivery, is this correct or have I misunderstood? Also, do you have to...
Resolved! eBay Refund Policies
I have recently had 2 refund issues with buyers The first involved a buyer saying that the item did not fit even though I had supplied he exact dimensions in the listing. I declined the return request which the buyer then complained to eBay and was s...
Promoted Listings General - Attribution Changes (Multi Variation Listings)
The new ads are working just as expected (for eBays benefit of course) I have 250 different size/thickness options on a few listings and they all are being charged at a promoted rate. Ad's have been configured and set up again into a low, medium and ...
Selling restrictions for no apparent (fair) reason
Hi everyone,I’ve been trying to resolve an issue for weeks now and I’m honestly reaching a point of frustration, so I’m hoping that someone here – perhaps eBay staff or an experienced seller – can help shed some light on it.I'm a long-time eBay membe...
Simple Delivery - buyer paid £2.75 for Royal Mail Tracked 48 small parcel postage?!?
I sold a record yesterday for just under £150 which was being sold with Special Delivery postage, having chosen Small Parcel size and a weight of up to 1kg. At some point last week, most of my items automatically switched to the dreaded Simple Delive...
Ebay's response to Post Offices who refuse Simple Delivery packages with the wrong label on them
This was Ebay's response in the chat today:
Simple delivery oversize parcel
Hi. Seller novice here. How do I post a 122x23x23 parcel when Simple Delivery option is mandatory and max size is 65cm? Do I end up paying excess postage at Royal Mail?
'Simple Delivery' failed, now a test case - worried
Private Seller here, I sold a gold sovereign for £590 on ebay and was forced to use "Simple Delivery" as you all know. Both ebay and RM tracking show it as delivered, RM say they left it in a safe place and uploaded a photo. Seller says package has g...
SIMPLE DELIVERY AGAIN!! EBAY CAN MAKE IT SIMPLE!!
I mainly sell media from my collection I ALWAYS use Evri because it is convenient for me and it covers 90% of the stuff I sell up to 1kg I offer free postage saves complications and my wife works opposite a drop off point. I have never really had a p...
eBay will only allow seller do cash on collection
Buyer won item and therefore contract to purchase.Buyer willing to pay and tried paying via PayPal several times, however eBay will not allow it.Seller happy to be paid via PayPal and stated when placing the advert eBay would not allow him to do so a...
Counter Offers switched off.
Hi, Has anyone noticed that when you send offers to buyers and have "counter offers" switched off , buyers are still able to make them.
International retune
Sold an item to a buyer in France through the eBay international shipping programme the buyer wants to return the item claiming INAD, although I’m not totally happy with that I’m happy to accept the return how do I go about doing this as the only opt...
Potential scammers working together?
For several days, I received numerous silly low offers for a patio set, which I politely rejected.The "buyer" then ceased contact. 1 day later I received a more sensible offer (but still low) from a different buyer, which I accepted. I messaged askin...
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