Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Seller is selling our stolen items and ebay will not remove them
So around 5 weeks ago one of our work vehicles was broken into and around £10k worth of equipment was stolen. within a week a few of the same items turned up for sale on a US registered ebay account, weirdly they were the exact same items also showin...
Buyer Protection fee- "Thumbs Down - I don't agree with your policy"
Someone asked for this on the other thread. We can vent on the forum as much as we want, no one is listening. Perhaps clicking thumbs down won't work either, but you get a chance to vent in the comments there too.
Resolved! Buyer left negative "item not arrived" feedback before the estimated delivery date
Like the title says, a buyer has given negative feedback stating item hasn't arrived (which is true), but it's still within the estimated delivery window. Would this be removed if I requested feedback revision or would it be a waste of 1 of my 5 annu...
Simple Delivery and a normal letter
I'm selling items worth £18, which I can send as a standard 2nd class letter for 87 pence. However, eBay insists on charging me £2.72 for a large letter - even though it's not needed. Does anybody know of a solution to this please?I've been fine for ...
Changing from a long time private account to a business acount.
I've been selling on ebay for many years, mostly my own stuff or things given to me. The last few years however, I have been starting to consider my hobby as part of my regular income. I have built knowledge and now feel I'm ready to make the step up...
I am baffled by the new send offers function to sellers I can not see how to send the offer to buyer
I can not seem to understand the new Send offers to buyers function imposed by eBay without any warning or consultation or guidance on how to use it, Any help would be appreciated, Something that was easy and worked has now been replace by something ...
How is it 'Free to Sell', if you're then forced to buy unwanted services from E-Bay?
Surely that'll breach the Advertising Standards rules? I think you can report it online.
Automatic refund for a seller
I have just had a buyer say that am item has arrived damaged.Reasonable, it happens. They requested a return an hour ago, ebay have already closed the case and soded with the buyer.They havent stated the buyer needs or will send the item back.They al...
Automated Feedback ???
Can anyone explain what on earth is "Automatic Feedback". As a private seller I've recently been successful in selling 6 items, even though I'd hoped that a few of them would have made a little more money than they actually did. I was punctual with t...
"simple" delivery
The only thing that's simple about this "service" is the people that thought it was a good idea! I have an item that is 10kg and bigger than the maximum measurement option, so what now then ebay? Well done in making this once great site even worse by...
Item not received case opened 31 days after dispatch and closed in buyers favour.
Hi, Just looking for some further advice/input on the resolution of this situation. Item was dispatched in the middle of May by Evri via Packlink (bought through eBay). I hear no complaint from the buyer over a missing item so presumed the item was d...
Ebay call back requesst
Hi please could someone give me rhe link for this please I can't find it anywhere.Thanks
Offer to buy
I'm a bit baffled by ebay's attitude to offers to sellers. The process used to be that if you made an offer you were committing to buy and if the seller accepted the offer the item sold and the buyer just had to sort payment. Now accepted offers go i...
STOP CHANGING EVERYTHING I'VE HAD ENOUGH
So I am a experienced seller. I have collected over 30 odd years from computer games, dvds, lego and books mainly. Been seriously getting rid of stuff after downsizing and my stuff filled the loft when we moved. I list about 50 to 75 items a month de...
Is it worth switching from a private account to a business ACCOUNT
I have about 450 items listed with selling prices ranging from £3.99 to £15. I sell about 25 items a week I am not sure if a business account will benefit me? Other than the issue of fees, are there any real benefits of switching to business? Has any...
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