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This Month's Updates

Eve Williams, General Manager of eBay UK, shares the latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Global Shipping Program Scammers

22 years on eBay and I've picked up on many scams, which they don't have safeguards for. The latest frustration for me is Global Shipping, and this is becoming such a problem, it's likely I'll be removing the option from my store. The GSP was suppose...

Criminal

Ebay have trashed what used to be a great platform. I have used it for around 25 years, first in business and then when I retired 8 years ago in a private capacity mostly buying but also selling surplus items from my various collections (lower end st...

Resolved! Simple delivery help

Postage prices went up yesterday but it's still showing simple delivery at £3.38 for small parcels. All of my other listing's have all updated for tracked 48 to the new prices. Is simple delivery set at that price and won't be changing or should i be...

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New postage costs hasn't updated on simple delivery

Yesterday, postage prices went up. It's allowed me to add new listing's under the new postage prices but it's not updating the new prices on existing listing's. I've been through every listing on the app and mobile desktop and there's no option. It's...

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Ebay took 111$ out of my bank account for no reason

I sold a dragonite pokemon card to someone on ebay, they complained about the "poor" condition, so ebay did not give me the money, about 100$. THEN, ebay TOOK THAT AMOUNT out of MY bank account. So Now I do not have the card as the person blocked me,...

Forced to use Evri for click n collect

As buyer and seller I am not happy with few things. As a seller I noticed that if I tried to contact the buyer eBay will send an automated message. It is as if they are blocking seller messages.As a buyer I am not happy with few with the simple deliv...

Resolved! I think i may be being hacked. Postage costs altering on listing i haven't changed.

It's like someone is messing with my account, I put just two listing as special delivery (to cover higher cost) & other listing keep changing, I just sold an item listed as 48 only to find it's marked as special & asking me to pay £12. ..& I just loo...

GSP USA Postage Costs and Import Taxes

Potential buyer in USA has asked for GSP price for shipping and tariffs for an antique item to the USA. Have checked the .com website and all my listing shows is UK postcode price to GSP point in Lichfield UK…. How do I find this info please and what...

Simple Delivery Royal Mail Collection Rebooking

Has anyone found a way of rebooking a Simple Delivery Royal Mail Collection from home? I had a collection booked, but it didn't happen. I suspect this was because Ebay didn't book it properly, although it could have been Royal Mail not having a posti...

Simple Delivery - what the heck?

I have been an eBay seller for about twenty five years, on and off. Recently I haven’t been selling much stuff but lately I’ve been having a clear out so listed one or two things, one of which sold today. So, I start to package the item and look for ...

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