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Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

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Offer to buy

I'm a bit baffled by ebay's attitude to offers to sellers. The process used to be that if you made an offer you were committing to buy and if the seller accepted the offer the item sold and the buyer just had to sort payment. Now accepted offers go i...

STOP CHANGING EVERYTHING I'VE HAD ENOUGH

So I am a experienced seller. I have collected over 30 odd years from computer games, dvds, lego and books mainly. Been seriously getting rid of stuff after downsizing and my stuff filled the loft when we moved. I list about 50 to 75 items a month de...

Is Simple Delivery in every country

Is it just the UK that's being hit with Simpleton Delivery, or is it coming in worldwide? Do the Yanks think that we have a 'special relationship' and will just roll over and take it? In all my years on ebay I've seen some pretty daft changes and res...

Currency Options for UK eBay Business Accounts?

Does anyone know if it's possible to open a UK eBay seller business account and choose EUR as the currency?As far as I can tell, eBay has the worst multi-currency support out there and forces you into expensive conversion fees.So my question is: Is t...

Resolved! Adding multiple purchase discount

How do I add a discount for multiple item purchase? Google says it’s easy, seller hub then promotions etc, but there is no option that I can see? Can it be done on your phone or is it pc only?

Simple Delivery is anything but simple

All my listings have been forcefully swapped to Simple Delivery - there is no possible alternative. And yet the Simple Delivery service is not available in my postcode area. No reason has been given. Ebay creates a prepaid label (with the money paid ...

Resolved! Open 25

Is the eBays open 25 just for business or can private sellers attend too?

Resolved! Fed up

We use our national insurance number to sell on ebay. It's wrong. We wait two weeks for our money if we don't send it tracked. Honestly is this all worth it. I only do it to help make a few ends meet. It's just getting harder. I have ebay saying my s...

buyer has not picked up from a collection point

A buyer bought an item and asked for it to be delivered to a collection point, the buyer then states they forget to collect the item until over a week later, when she went to the collection point, she was told the item has been returned to the seller...

Providing Photo ID

eBay is asking for photo ID to continue selling, but I am very uncomfortable uploading my ID onto their system, where they'll store it for who knows how long. Does anyone know if they will accept a link to the photo on Dropbox or Google Drive instead...

Seller needs to pay postage

I have a customer who has lied told them I never sold them what was described now I have to give a refund I’m ok with that but then I have to pay postage both ways so I loose money are they having a laugh this has happened a few time now

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Problems with buyer

I have been an Ebay user for many year both buying and selling, recently a buyer purchased one of my items, I posted it out the next day as usual. It was not delivered for some time, must have been a problem with Royal Mail or something. The buyer th...

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