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Seller News: August 2025

Get the latest updates for stronger protections and smoother selling.

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Buyers Protection Fee - not transparent

I've just sold my first item under the new Buyer's Protection Policy (why does this put me in mind of the phrase 'protection racket??? Lol ) Apart from the absolutely bare-faced cheek of basically re-introducing Private Sellers Fees, it also means, i...

proud of delivery to release pending funds

hi everyone,well it looks like I as a private seller who uses Ebay occasionally has been caught up in this "new" postage Simple delivery mess.So I was wondering if anyone on here might be able to advise me on what I can do to sort this out?I have jus...

New app listing process

Hi there, anyone able to help with the new app listing and the postage? For some reason I'm now being asked to put a policy in for postage which I've never had to before. Set up a policy but no idea how much postage should be for an item. And isn't e...

Simple delivery

Can someone please explain to how I can. Send a parcel that is more than 61cm using SD. I’ve just generated a qr code and realised the label is for a parcel that has a max length of 61cm. And because I’ve generated the qr code I can’t see the buyers ...

User avatar by • Contributor
  • 346 Views
  • 6 replies
  • 1 kudos

Really stressed - buyer has opened a item not received claim

Folks I know this has been talked about a lot but I am genuinely stressed to hell here. I have chronic depression and anxiety and this has knocked me sideways. I sold a handheld pc, a Lenovo legion go back in April. At the time I actually was shocked...

User avatar by • Contributor
  • 1987 Views
  • 36 replies
  • 0 kudos

Unable to send invoice with Simple Delivery?

Hi, I sold my first SD item on Sunday but the buyer hasn't paid yet. Normally I leave it 24 hours then send a polite invoice as a reminder to pay. Just tried to do that and there is a message saying that because it's SD and shipping is managed by eBa...

Unwanted emails

I know, I know..it’s been covered before! But I am still unable to find a way to stop useless emails(to me) coming through to tell me a bid has been received on an item I’m selling! I can not for the life of me find a way to stop them arriving in my ...

Royal Mail Compensation

Hi, I've recently sold an item for £60. I've dispatched this Royal Mail tracked 48hrs which 'covers the sold value'. The parcel was dispatched on the 12th and tracking hasn't updated since the 14th. I've contacted RM who basically said they can't see...

Finished with Ebay

Just sold a cast iron patio set, the first collection item for a long time. Hence only just discovered that there is no longer an option for cash on collection. I've had to cancel the sale as it seems too much hassle especially as I don't use their a...

User avatar by • Conversationalist
  • 1159 Views
  • 18 replies
  • 4 kudos

bpf / sd

scrap BPF and SD and dismiss the imbecile who thought it up 

Newly listed items not appearing in my 'Seller's Other Items' link.

I’ve recently been finding that some of my new listings don’t appear in the ‘Seller’s Other Items’ list. They appear in my own Selling Overview page when I click on the ‘Active’ sub-heading’ but they can’t be found either by searching generally on eB...

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