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Buyer Protection fee

when you now sell something it says "What your buyer paid" and "What you earned". Both these totals include the buyer protection fee. I assume then that Ebay collect & keep this fee, but actually regard it as the Sellers income and Not Ebays income?

User avatar by Contributor
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Postage

I hadn't used ebay for many years, so when I came back I found the system confusing. I sold three items but ignored ebay's postage system as I didn't have a printer and was unfamiliar with QR codes. So I just took the items to the post office and sen...

User avatar by Contributor
  • 264 Views
  • 7 replies
  • 0 kudos

GSP foreign buyer has purchased multiple items separately, but understandably wants shipping refund?

Hi, a foreign buyer has purchased 3 buy it now items separately through the global shipping programme and has asked the following: 'But I think I now paid the shipment for each shirt separately, how could we handle that?' Resident in the UK, I sell m...

SImple Delivery Mandate Pushed To Q2

I'll add exact wording once the Q4 earnings call is over and a transcript is available but just FYI - CEO Jamie Iannone just said Simple Delivery mandate has been pushed to Q2 and they are working on adding a seller-paid free shipping option to the S...

payments

re private sellers payout. I am finding that after the delivery a payment date appears but when the payout amount is shown there is a deduction making the amount received is slightly less than the selling price. I have looked at the payout schedule a...

Tracking.

Why will Ebay pay out for items less than £10.00 on non tracked items that have received feedback, proving the buyer has received item but, Ebay won't pay out under the same criteria for tracked items under £10.00 . Less than 50% of my tracked items ...

Unable to relist items that hasn't sold

When I tried to relist my items that hadn't sold yesterday, I get a msg saying "It looks like you've reached the number of items and amount you can list. You can list up to 115 items and £1,100.00 in total sales this month. I tried again today, new m...

Call back

Hi, there used to he a link to request a call back on these boards but can't find it....please could someone upload the link.I only want call back not to speak to online stuff. Many thanks

User avatar by Helper
  • 72 Views
  • 1 replies
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Foreshadowing an issue - advice

So I have an issue that I think is going to arise and I’m just trying to get an understanding of what I need to do. I sold an item, a dvd box set over the weekend. Packaged up and sent via tracked mail. The item has arrived is morning. Tracking confi...

Resolved! Blocked Bidder from Japan

I see that someone from Japan has tried to bid on one of my items but has been blocked. I have double-checked and have included the country for delivery purposes. Does anyone know why the person is still blocked from bidding?

User avatar by Conversationalist
  • 250 Views
  • 10 replies
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Resolved! offers and buyer's fee

Could anyone explain how buyer's fees are deducted when: 1. buyers send me an offer when "send an offer" button is activated2. I send offers to all watchers of a particular item

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