Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

Opened - never used? What is that supposed to mean?

What is 'Opened - never used' supposed to mean? I'm asking this of sellers because I would assume that they have some idea what they are thinking when this description is used. I just bought an item which was listed as 'Opened - never used' but it di...

Resolved! Can we no longer offer a discounted postage for multiple purchases?

Hiya everyoneI have listings with the "simple delivery" method against them. This morning I have come across a complete glitch in this. I have a number of items which are "matching" but I list them separately. Someone has won both items and has reach...

One of the happiest days of my life ......

This morning I sold my last item of stock on ebay. After 21 years and over 12,000 feedbacks I'm done with it.In the early days I was grateful for the exposure it gave for me but over the years my views have turned to despising their business model. A...

Sold an item worth almost £1100

I sold a mobile phone today for approx. £1100, had no option but to choose Simple Delivery. Other recent sales suggest it will be sent via Tracked 48 delivery, but I know that only covers the item up to £150. I can't use other suggested methods (send...

Lets Talk About Simple Delivery - (Suggestions for Improvements)

Ok so this is a less ranty post Since eBay is going to be making us use this, what is peoples experience like of it? Do they take full control of it if there is any issues with shipping, in transit or lost or stolen? How much is Simple Delivery insur...

6th August Listings Ungraded To Simple Delivery. It is A Disaster!!

Last week I got this message from eBay that "from 6 Aug, any eligible live listings that aren’t yet using Simple Delivery will switch to this delivery option" It is a disaster! Magazines and other listings are now coming up as Evri at £2.94 when they...

Can't send invoice reminder any more?

Oh great, yet more fun with "Not remotely simple delivery". So now I can't send an invoice reminder because "Invoices cannot be sent for items where eBay manages all or part of the postage. These items are excluded from this invoice." The buyer wasn'...

Sealed vinyl arrived in Australia warped and unplayable - best way of issuing refund?

I sold a sealed 12" vinyl record sent through the Global Shipping hub which arrived in Australia 10 days after being posted. Unfortunately, there is a bad warp which means that for the first few minutes of each side, there is skipping - in essence, t...

How does combined postage work with Simple Delivery

Some bright spark in CS told me that to combine postage, all you have to do is use one simple delivery label and the buyer will be credited for unused labels after 30 days or so.I really cannot believe the stupidity of some of the answers CS give.If ...

Raising a court recovery claim against Ebay

I am raising a court recivery claim against EBay (uk) for interest on my witheld selling funds. Can i suggest to anyone who is experiencing this dubious and frankly damaging behaviour from Ebay do the same. Sellers need to take a stand against EBays ...

Is there a problem this evening with the app and listing items?

Can’t seem to get past the pricing page. As soon as I press continue I get the flashing grey block page and nothing happens. I tried saving to drafts and then finishing but same thing. Is it just me tonight? Might have to try again in the morning.

Does this mean I don't have to use Pack link or Simple Delivery?

The last three items I sold (about eight months ago) were all flagged by Packlink as being over the declared weight. After the first incident, I started photographing the parcels on the scales. This meant I was able to appeal the second and third cla...

Sellers - Stop using 'AI' nonsense for descriptions, you are losing sales....

It might seem an easy option but I won't buy from sellers who use the lazy option for descriptions, it's sometimes completely wrong or just nonsense and does not tell me want I want to know to make a buying descision so I don't. I want real descripti...