The new when we get paid rules from February.

Ebay was always heavily weighted in favour of the Buyers, but this new mad rule thats coming in next month about having to wait two days after delivery is confirmed to get paid is simply beyond the pale.

 

And sometimes delivery conformation never comes, apparently in that situation we have to wait 14 days to get our money.  

 

This is disgusting and completely nuts. A self-destructive move from Ebay.

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The new when we get paid rules from February.

I haven't bought anything off ebay for two weeks, which for me is unheard of.  The money I sell items for funds what I buy here, but I've been finding a few online stores that are as good value, where the items are packed properly, (the items I bought just after the changes here were literally either covered in newspaper and sent or shoved in a brown bag and sent, no packing leading to the boxes being crushed) and where I haven't been treated poorly after nearly twenty five years of towing the line. Ebay want me to buy less here? I can, and now I have done that. Oh, and since I usually buy from both private and business sellers, I guess the changes haven't just impacted private sellers. You see, private sellers don't rely on ebay for a living, but business sellers do, so to those business sellers who say the changes are no problem, check out your sales after people stop buying on ebay. 

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The new when we get paid rules from February.


@just_bsg_st_lotr_et_al wrote:

I haven't bought anything off ebay for two weeks, which for me is unheard of.  The money I sell items for funds what I buy here, but I've been finding a few online stores that are as good value, where the items are packed properly, (the items I bought just after the changes here were literally either covered in newspaper and sent or shoved in a brown bag and sent, no packing leading to the boxes being crushed) and where I haven't been treated poorly after nearly twenty five years of towing the line. Ebay want me to buy less here? I can, and now I have done that. Oh, and since I usually buy from both private and business sellers, I guess the changes haven't just impacted private sellers. You see, private sellers don't rely on ebay for a living, but business sellers do, so to those business sellers who say the changes are no problem, check out your sales after people stop buying on ebay. 


I don't buy as much as I used to on eBay now due to a lack of regular steady sales and a steady cash flow without having to touch the little money that's in my bank for food, bills and emergencies...

 

Now there is this change with the delayed payments and refunds that might come out of your bank account if there is no available funds in my eBay balance... This is now too complicated and too risky... It's now no longer easy to sell on eBay and get paid quickly without liability !       

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The new when we get paid rules from February.

Why not just list a couple of items and then use a bit of your emergency fund money for the postage for the first sale, return that postage money when you get paid into the fund and leave the item cost in the e bay account until your second purchase is sold or the time for a possible return is past?     All anyone needs is to have the first postage cost and then work on from there, of course its easier to get on a high horse and moan instead of thinking it through.

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The new when we get paid rules from February.

Strange that some people seem to be wilfully missing the point, and all are either one ones who are designated as ebay-centric, (seriously, I don't know what someone gets out of defending a company consistently, but as I've said previously, it happens on every company owned forum I've ever used) or are business sellers who aren't affected by the new measures.

 

To be clear, we now have a situation where ebay hold off paying a seller for an item until days after an item is delivered. That means unless you get the item out quickly you will always be waiting a week+ for payment. That means sellers will be less likely to spend adequate time packing items, meaning buyers receive items badly packed and more prone to damage. As a buyer I've experienced that. Moreover, if an ebayer buys an item and then cancels it before it is sent out, ebay will take the payment directly from a seller's bank account if funds aren't available on their balance. Imagine them taking a few hundred pounds out for an item, meanwhile the payment made by the cancelling buyer can take days to even be paid to the seller's ebay balance, let alone their bank account. 

 

Then you have all the issues around postal services/couriers not scanning an item as delivered, meaning that, through no fault of their own, a seller will not be paid for an item that they sent in good faith, paid for the postage without access to funds from the buyer, and if the buyer is duplicitous, they could lose both payment and item, having to wait who knows how long for money from a claim with the relevant company.

 

There are so many issues from these most recent changes, implemented by ebay on Private Sellers that people are quite naturally incensed by them, listed on this thread and others that we are now up to nearly 900 posts, which is extraordinary. The only ones on their high-horses are those defending ebay. These changes were ill-thought out, have a negative effect on sales for both private and business sellers and frankly only hinder, not help, working on ebay. But please, do come up with ever more patronising methods of explaining how it's all the people being affected by the changes fault. 

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The new when we get paid rules from February.

 I don't know what someone gets out of defending a company consistently,

 

A Wage?

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The new when we get paid rules from February.

You might think that, but without knowing one way or the other, I couldn't possibly comment 🙂

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The new when we get paid rules from February.

I haven't seen anybody defending eBay.  What you are seeing is people posting actual experiences of the new systems where things are not as bad as the doomsayers would like to make out.

 

There are also people that correct misunderstandings and explain what the policies actually say.  That is not defending eBay either.

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The new when we get paid rules from February.

'The only ones on their high-horses are those defending ebay. These changes were ill-thought out, have a negative effect on sales for both private and business sellers and frankly only hinder, not help, working on ebay.'

---------------------------------------------------------------------------------------------------------------

 

I don't think many 'high-horse' posters are actually defending ebay

(almost everybody knows the new rules are painful, complicated and silly)

 

What some posters are defending, is one of the reasons that ebay have introduced these daft rules.

 

That reason being ebay's desire to force under-the-radar business sellers to register as business accounts, by making life so bloomin' awkward for them .

 

Unfortunately these rules make life awful for *all* private sellers, the genuine ones along with the 'P" takers.....😞

 

Edit; couldn't spell radar 🙄

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The new when we get paid rules from February.

Sadly I think we are seeing ebayers posting details of their experiences which are a long way from ebay's details on how the system should work.

As a piece of implementation software this should have been stress tested on an in-house test system so that most of the glitches were ironed out - the tracking software between ebay and external delivery platforms should have been made a lot more robust before implementation. Certainly, the payout on receipt of feedback should have been one of the FIRST things to be implemented rather than the last!

I could go on with this critique but this encompasses most of the reasons why ebay has such a fiasco on it's hands.

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The new when we get paid rules from February.

I am not actually 'defending' e bay, I am just not getting my knickers in a twist over something that is not going to change in a hurry.  E Bay is a big company that has no real interest in customers per se, they are interested in making large amounts of money (just like those selling on the site are).  Accept that as a starting premise and that E Bay are not going to change their minds in a hurry and then decide whether you will continue selling (or buying with them).  I do not like the BPF or the wait for the money but i can stomach them, my line in the sand is the SD when it comes in and then i will leave.  I am not getting stressed or hysterical about it because it will not change until they decide if it is working for them or not.   I will keep an eye on the site just to see if it changes and that is all.

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The new when we get paid rules from February.

you mean like the ones with the majority of their  items being new???

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The new when we get paid rules from February.

Well done for being a voice of reason and calm.  You shouldn't be attacked for that just because it doesn't fit other people's agenda. 

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The new when we get paid rules from February.

You are actually defending ebay. Basically you seem intent on the victim blaming route, but feel free to tell yourself what you want to hear. Those who see the system for what it is are well aware of its failings and are stating them here. I haven't seen anyone getting hysterical or twisting their knickers, truly what emotive turns of phrase you employ, I've seen people who are fed-up and rightly so. But again, please do tell the rest of us how we should just carry on regardless, I'm sure that'll work, and if not, well, at least the ebay customer services following this can see you've been good.

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The new when we get paid rules from February.

Ah, attacking someone, another emotive phrase from one of the ebay-centric members here, do feel free to tell us all how we are being naughty drones and should just keep it all in perspective and do as we are told. 

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The new when we get paid rules from February.

My first weekend of sales under this new rule. 11 of my 14 items have been delivered (according to Ebay). Do I have to wait for all to be delivered before any payment? Do they count weekends as part of the 2 day wait?

 

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The new when we get paid rules from February.

No, it should be per delivery, so if 11 have been delivered your ebay balance should be updated for 11 payments in due course. As for how long it takes, that's solely dependant on ebay, I've heard some people had to wait for longer after delivery than two days. Whether that was due to the weekend/working days I'm not certain. However, it pays to just keep an eye on the balance, because it can take days to then have the money registered to your bank account after you withdraw it.

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The new when we get paid rules from February.

where have i said that the system is good?  My point is that e bay have decided the course of action they are going to take and for your own peace of mind (a general you not you in particular) just need to decide whether to go with the changes or leave.  Some are staying, some going or gone.  I just do not see the sense in continually ranting and raving about something that is not going to change in a hurry.  The only time e bay will change will be when it does not work because so many have left etc or because it suits them.  You can complain how unfair it all is on these boards but do you really think the CEO is bothered because i do not.  Like managed payments they will sit in their towers and wait to see the baseline.    Then again i am a real private seller with no profit or loss scenario to bother about.  It is the ones with lots of new items that are buy to sell disguised as private sellers that are doing the most moaning because it will hit their profit margins.

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The new when we get paid rules from February.

Well said sweetheart. Or 1 of those business sellers that bad attitude
towards the private sellers that was created for 🤣
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The new when we get paid rules from February.

Thank you for your excellent response. eBay us pulling dirty tricks to make
huge amounts of money from private sellers. They dropped the sellings fees
to attract more private sellers to their platform to basically as I and
others see it, steal their money. I stated weeks ago that suddenly buyers
will see less & less deliveries being scanned & this is because they have
decided to turn off the link between couriers & eBay or they are paying
these couriers to not scan.

Either way it's happening on items delivered with tracking. Now, who
benefits from this? eBay making huge amounts of interest on the sellers
money as it sits for weeks in their high interest accounts. This interest
is greater than the selling fees that sellers were happy to pay, that they
chose to drop. If I click on a tracking number I can see it's delivered &
so can eBay so how to they justify holding funds for weeks.

If an item isn't delivered its usually reported by the buyer within hours
not weeks. The bottom line is eBay is intentionally withholding money for
property not belonging to them under false presences and not for buyers
protection as the buyer is already protected in various ways.

It's not worth sending on time or paying for tracking services as it will
make little difference to the speed payments are released. Basically all
private sellers are waiting for a buyer to report they haven't received the
item. If eBay doesn't receive a claim after a few weeks it may release your
funds.

They're not treating buyers or sellers fairly. Oh & when they see sellers
not using tracking they will enforce their simple delivery process with
their chosen corrupt couriers with exactly the same payment holds.
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The new when we get paid rules from February.

"That reason being ebay's desire to force under-the-radar business sellers to register as business accounts, by making life so bloomin' awkward for them"

 

You seem to repeat this every day. A casual reader might even get the impression you believed it? 😁

 

What actions, if you know any, are being taken by Ebay to force under-radar business sellers to register as business accounts? Especially now that buyer fees have been introduced, so Ebay can take a cut of the sales?

 

The only cases I'm familiar with (aside from my own last spring, selling personal possessions) give the impression that Ebay seems to be targeting those sellers who do NOT have high enough sale volumes for Ebay to make good money from the buyer fees. We've seen examples posted in the forums recently. And I know personally of one case, a friend who sold just THREE items last month. Why should ordinary private sellers be targeted to open business accounts? Clearly, Ebay's approach to tackling this 'issue' doesn't make much sense.

 

More obviously, the big fish are used to overheads and can easily manage an initial 14-day pause in their cashflow before their regular payments resume. Almost by definition, they're the last people impacted by this 'bloomin awkwardness'.

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