The new when we get paid rules from February.

[nichsm_2913]

Ebay was always heavily weighted in favour of the Buyers, but this new mad rule thats coming in next month about having to wait two days after delivery is confirmed to get paid is simply beyond the pale.

And sometimes delivery conformation never comes, apparently in that situation we have to wait 14 days to get our money.  

This is disgusting and completely nuts. A self-destructive move from Ebay.

[ginger_badger]

Absolutely mental move. It's clearly to keep money in their account and harvest interest on a daily basis.

It's like selling something on Vinted. The item is £5 but you're then paying at % in protection. Load of cack.

[prelovedtreasures-3]

Well it’s the 31st of January now. So 5/4 days left until it hits the fan.

And I’m undecided on what to do.  
I have still got 47 items listed and I’ve stopped putting up any more items because I’ve been for the last month trying to offload as much as possible. 
All my items for sale are mostly from a huge declutter I had ages ago and I was slowly bit by bit listing items and waiting for a chunk to sell and then listing more but for the past month I’ve been increasing my listing speed to try and get it all up in one go. So feel free to come check out my listings while you can.

cause frankly it’s not looking good but I’m trying to keep optimistic about all of this muck.
I’m currently considering on turning on the time away feature a day or two before, just to allow myself time to get my barings when the changes happen.

I don’t care about having to wait for my money so long as I get paid in the end.

It’s the simple delivery that will be the nail in the coffin for me. Because if it becomes mandatory that’s the end of my eBay selling account. Because I live too remotely and the bus is expensive and that’s if the drop off is one bus away, what about 2/3/4 buses away I don’t know. I don’t drive. So it’ll be no longer a viable option for me to sell on eBay. If it becomes mandatory.

It is not ethical to create a blanket thing for something that isn’t and will never be a one size fits all.

[jma2815]

I’m in the same boat except there are no buses! 

After not selling anything for months I’ve had a little flurry of three sales this week, two of them this afternoon!  My remaining items won’t sell as they’re a bit niche. They’ll be coming down on Sunday night and I’ll be stopping for a while. (I’m on a fairly new account here but I’ve been steadily decluttering since 2020). 

[kath3735_wxmjn]

I can put up with the Feb 4th 'improvements'  but i also draw the line at SD.  Just will not do it, SIMPLE as that, E Bay will have DELIVERED one change too far for me.

[1956glyn]

I vaguely remember seeing something about various parts of Scotland will be excluded from this simple delivery 🙂      Various postcodes around the Uk may be excluded.    Again its probably a case of wait and see.

[tressygirl]

These are the postcodes below,  excluded from Simple Delivery.

Note most apply to clothing items,  seems  ' other eligible' items are eligible for Simple Delivery.

For clothing categories

No express delivery option will be available to your buyers, where your item is based in certain parts of any of the following postcodes: AB, BN, BT, CA, DD, DG, E1, EC, EH, FK, G8, GY, HS, IM, IP, IV, JE, KA, KW, LL, ML, NE, NG, PA, PH, PL, RH, SA, SY, TD, TQ, TR, YO, ZE.

Delivery from the following out-of-areas postcodes will be between 5-7 business days following dispatch: AB35-AB38, AB53-AB56, FK17-FK22, IM1-IM9, IV10-IV19, IV2, IV20-IV29, IV3, IV30-IV39, IV4, IV40-IV49, IV5, IV50-IV56, IV6-IV9, KA27, KA28, KW1, KW10-KW17, KW2-KW9, PA17, PA18, PA20-PA38, PA41-PA80, PH10, PH11, PH13-PH49, PH3, PH5, PH50, PH6, PH7, PO30-PO41, TR21-TR25. Simple Delivery for clothing categories isn't available outside the UK and isn't available to PO Box or BFPO addresses.

For all other eligible categories

There are no postcode exclusions for all other eligible categories. Simple Delivery is available to PO Box and BFPO addresses.

@1956glyn 

[bittyboy101]

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@1956glyn wrote:

I vaguely remember seeing something about various parts of Scotland will be excluded from this simple delivery 🙂      Various postcodes around the Uk may be excluded.    Again its probably a case of wait and see.

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Wish I lived in Scotland now !

[toymaster31]

I agree whole heartedly with you and everyone else selling on here.  I started selling 19 years ago and am still going so a long timer with some experience... YES!  When i started ebay was exactly what it said...  an online auction site with none of the stupid rules they have now.  They then got rid of paypal (sold it off) and then guess what ...  introduced ebay money (does this sound familiar?).  Now because they then scrapped the fees to keep up with all the other sites they have to make some money somehow.  So they keep old of all your money for two days,  make some money off the interest THEN they pay you out (if there is no hold etc).  I have discussed this with some other sellers and have come to two conclusions.  Firstly i will be reducing what i sell which will be low value items or just one which can be posted thus minimising any financial risk.  Second change all but one advert to collection only..  nine times out of ten the buyers will bring cash to your door,  you limit your market and area yes, but this is what EVERYONE in this forum needs to think of...................  i am going to fill up my car with £100 of fuel..........   When i go into the kiosk i`m going to say "no not today,  tell you what i will pop back in two days time to pay you"  ..........   Hopefully the police will understand and i could pay them with my one phone call!  I REST MY CASE.

[jma2815]

I’m in the AB53-56 postcode that has been excluded so far. Whether or not that remains the case I’m done selling on Monday. Buyer fees will be a right pain to begin with, at least. Whether you adjust or not I expect most buyers to be messaging demanding a price reduction before they’ll check out.

[tressygirl]

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@jma2815 wrote:

I’m in the AB53-56 postcode that has been excluded so far. Whether or not that remains the case I’m done selling on Monday. Buyer fees will be a right pain to begin with, at least. Whether you adjust or not I expect most buyers to be messaging demanding a price reduction before they’ll check out.

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Your clothing articles may be excluded from SD but your other items for sale may not be  under the ' eligible category items'  for exclusion.

[dimeco83]

They have Ratnerised Ebay what an own goal.

Once my items end this thats me out for a good 3-4 months and if its not gone under and sense seen I may come back.

Alternatives are out there.

[jma2815]

Well I’m in the countryside 60 miles from a town with any drop off point, with no bus service and no car unless my husband can take time away from the farm to take me so whether my items are eligible or not is irrelevant. I physically cannot use anything but RM collection.

Will that matter? I think not. 

[sml192]

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@1956glyn wrote:

I vaguely remember seeing something about various parts of Scotland will be excluded from this simple delivery 🙂      Various postcodes around the Uk may be excluded.    Again its probably a case of wait and see.

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The postcode exclusions in the clothing category relate to the original Simple Delivery pilot scheme in conjunction with Packlink where the only carrier option was Evri.  Going forward Packlink will no longer be involved and as Royal Mail has now been added as a carrier option there will, therefore, be no postcode exclusions once the original pilot scheme ends. 

[bittyboy101]

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@sml192 wrote:

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@1956glyn wrote:

I vaguely remember seeing something about various parts of Scotland will be excluded from this simple delivery 🙂      Various postcodes around the Uk may be excluded.    Again its probably a case of wait and see.

---

The postcode exclusions in the clothing category relate to the original Simple Delivery pilot scheme in conjunction with Packlink where the only carrier option was Evri.  Going forward Packlink will no longer be involved and as Royal Mail has now been added as a carrier option there will, therefore, be no postcode exclusions once the original pilot scheme ends. 

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I'm afraid Royal Mail Tracked 48 delivery is just not good enough - NO ROYAL MAIL SPECIAL DELIVERY = NO FULL INSURANCE = NO REAL COVER ON EXPENSIVE ITEMS SOLD ON EBAY = TOTAL LOSS FOR EBAY PRIVATE SELLER SHOULD SOMETHING GO WRONG.

Oh and not everyone likes waiting the best part of a whole week for tracked 48 to arrive which is SECOND CLASS POST with a posh name !

Come on eBay if you're going to force this simple delivery rubbish on us, at least do a good job !  😛   

[prelovedtreasures-3]

Another thought I have just had after reading through this thread. Is that it seems EBay has forgotten we are not robots that can run non stop 24/7, 7 days a week without pause and further be programed to purely focus on eBay and eBay alone, they have forgotten that we are human beings with personal Iives and everything that comes with that.
This is definitely something simple delivery hasn’t taken into account.

That the simple fact is just life isn’t perfect and can not be ran as efficiently as they seem to be demanding from the 4th of February 2025. 

[insidethe93]

Will Royal Mail cope with the surge in Tracked 48? Or will RM start to fail consistently to meet the delivery window that it states it aims for? That's what's happening with other services it offers.

For instance, RM aims to deliver 2nd Class mail within 2 to 3 working days including Saturdays. But actual performance has fallen short of the target in recent years. RM's target for 2nd Class is to deliver 98.5% of items within 3 working days of collection but in 2022/23 they succeeded with 90.7%, and in 2023/24 it was 92.4%. Ofcom's investigating the failure to meet targets for both 2022/23 and 2023/2425.

If (or I suspect when) Tracked 48 service starts to slip, it'll affect sellers (when eBay releases their money to them) and also buyers. Calling a service "48" as in 48 hours is guaranteed to set up expectations of a specific delivery window. After 4th Feb with it being commonly used by eBay, will Tracked 48 become "Tracked 72" in effect? But the "72" also sets up the expectation of delivery within a fixed time. How about they call it truthfully: "Tracked We'll Get It To You Some Time (Usually)".

[bittyboy101]

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@insidethe93 wrote:

Will Royal Mail cope with the surge in Tracked 48? Or will RM start to fail consistently to meet the delivery window that it states it aims for? That's what's happening with other services it offers.

For instance, RM aims to deliver 2nd Class mail within 2 to 3 working days including Saturdays. But actual performance has fallen short of the target in recent years. RM's target for 2nd Class is to deliver 98.5% of items within 3 working days of collection but in 2022/23 they succeeded with 90.7%, and in 2023/24 it was 92.4%. Ofcom's investigating the failure to meet targets for both 2022/23 and 2023/2425.

If (or I suspect when) Tracked 48 service starts to slip, it'll affect sellers (when eBay releases their money to them) and also buyers. Calling a service "48" as in 48 hours is guaranteed to set up expectations of a specific delivery window. After 4th Feb with it being commonly used by eBay, will Tracked 48 become "Tracked 72" in effect? But the "72" also sets up the expectation of delivery within a fixed time. How about they call it truthfully: "Tracked We'll Get It To You Some Time (Usually)".

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Spot on.

I used to use RM "1st class signed for" for the smaller items I sell and one day Royal Mail "lost" the parcel, needless to say, I was tracking it all the way...

I at once messaged my buyer and explained the situation, he was very nice about it... but I offered to either send him another identical item or issue a full refund as 4 days had passed and it hadn't left the post office ! (and they just said it was collected with the rest of the mail when I asked them), he, my buyer said that another item would be fine and not to worry !, so I mailed him another item the same as what he had purchased by next day Royal Mail Special Delivery and it got delivered to him the very next morning at 9:37 am and signed for by him with a photo proof of delivery... then about 2 weeks later Royal Mail delivered the second item to the same buyer and that also showed signed for by the same person !... Well when I raised the issue with Royal Mail about how bad their 1st Class signed for service was and how they made me lose money !... the advisor just  said "Well you should have used Special Delivery then !, sorry   we can't help !" .... well I never !... he went on to banter about how "1st & 2nd class signed for was just recorded mail  with no insurance or compensation if it gets lost or stolen !... as it just goes with the ordinary post and that's it with maybe a signature on delivery... but Special Delivery goes by a separate channel to the ordinary post and is scanned all the way at various points until it is delivered successfully and has to be signed for mandatory as they won't just leave it."  OK it get it ! 

The buyer was honest and did  let me know in eBay that he received the other first item and he even offered to return it back to me at his own cost... I really admired his honesty and just told him to keep it as it wasn't his fault what had happened.

Thankfully it was only a £17 item but after this I never used or trusted RM Tracked Signed for/Recorded post as it is not fool proof ! 🤔     

[insidethe93]

Royal Mail is already underperforming on Tracked 48. Its stated aim is for delivery 2 to 3 working days from despatch with a target of 98.5%. In 2023 it met its aim with 95.5%, in 2024 it was 92.7%. Further back it was assessed as delivery within 3 working days: in 2021-22 as 90.7%, in 2022-23 as 92.4%.

Admittedly we're lucky to have a national postal service where it costs the same (usually) for anywhere in Britain. But if performance stays the same or reduces due to an upsurge of use due to eBay's new system from 4th Feb, it's bound to affect some eBay sellers.

[johnwash1]

Good that ebay are taking into account those locations that are too rural for SD to be a viable service.

Obviously they know our postcodes.  No problem.  Do they also know which of us have mobility issues?

[bittyboy101]

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@johnwash1 wrote:

Good that ebay are taking into account those locations that are too rural for SD to be a viable service.

Obviously they know our postcodes.  No problem.  Do they also know which of us have mobility issues?

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They are basically trying to force all domestic private sellers to act as if they are business sellers, It seems that they have been working on this for quite a while now...  ever since they introduced their new seller hub with all sorts of bar graphs and double Dutch stuff like "impressions" and other complicated stuff where you would need a degree in business studies and accounting to figure out what they all mean !

For the average domestic seller, all this stuff that eBay are pushing on to them is way beyond what they can understand or be expected to know...

Now it's managed payments and forced returns on private items, thus, making every private seller act like they are a professional business seller with a shop ! 

Now it's managed delivery... I wonder how long it will be when eBay copy "Amazon Prime" and we start    seeing delivery vans  with "eBay Managed Delivery" written on the side !

It's now like the domestic private sellers on eBay are all masked under one big umbrella with a business-like model which they now have to live up to...