Simple delivery is awful

[jezzagold]

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did they have to stop the seller from deciding how to post items? Put me right off bothering to use Ebay.

[pegr-834437]

I'm saying somebody who forces customers to pay a bpf, doesnt offer customer returns for change of mind and breaks the law shouldnt be complaining when they don't get a great customer service themselves.

[mechman61]

Everybody should provide good customer service full stop. , I provide excellent customer service until someone is dishonest.
Breaking the law breaking the law, ebay are breaking the law by failing to provide any customer service at all.

[pegr-834437]

how can you possibly say you provide an excellent customer service when you are forcing them to pay a fee they shouldn't? You are basically ripping them off the moment they purchase your item.

eBay provide a customer service so they are not breaking the law, you are on a private account when you are as you say yourself a bad business, you are 100% breaking the law just because you think the service eBay give is bad or terrible that doesn't mean you can break the law yourself.

The sooner eBay clamp down on accounts like yours the better for everyone using the site, the amount of people being frauded out of money by being forced to pay for a service they shouldn't is criminal.

Anyway back to simple delivery, hope they get the issues solved for the accounts who should be using it.

[lucy_farmer]

'Ebay has been half my income for years and declared, so no i,m not worried about hmrc.'

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Well, HMRC don't actually care what sort of account you sell on, as long as you declare and pay any tax due!

So yeah, *they'll* be fine with you 👍

But HMRC aren't the arbiters of who is or isn't an online business in the UK. That's down to UK Trading Standards. 

And they say you're a business.

OK, T.S. are a bit quieter and don't arouse the terror that HMRC do!😱  but if you were unfortunate enough to get reported by a clued-up or vindictive buyer for something , you'd find yourself in the soup.

But even if you keep totally below Trading Standard's radar,  I'd be getting worried about the future of A.I. and computing etc..... when various govt depts start to link up* their information using A.I.,  it will become obvious who is up to what .

(* some people seem to think this linking will not happen: I'd bet loads on it happening within the next 5-10 years...)

[pdstadden3793]

I agree it useless. Also if postage cost is wrong cant see how to change. A real pain in the *bleep*. Also all large letters are forced to go at 2.70. Can i opt out of it? 

[pdstadden3793]

Its useless. It is a restricted practice that should not be allowed. I am going to get onto WHICH  and the ombudsman. All should do the same. 

[pdstadden3793]

Brilliant comments. Put much better than i could put it and said everything i feel and felt about their useless system. I think its unfair practice and we should all contact WHICH  and ombudsman and any other organisation. . They d

Should not br allowed to restrict our choices. They are inflexible and restricting the use of all parcel or post services. There is no customer service. We atr being controlled by robots and AI.   Its all about making money.  As soon as our item is sold they take our money for post but keep our money for the sale untill they decide when to release it.  They are making millions of our money. 

[pdstadden3793]

Too true. Unbelievable cockup. 

[pdstadden3793]

good for you. Its terrible. 

[pdstadden3793]

Gumtree

Facebook market place

Vinted

[timeplane]

As a buyer from E-Bay... I now always search for listings that use Royal Mail.. EVRI are a complete nightmare. Leaving parcels in unsecure places, or i've had them stolen. I've even tried getting the,m to deliver to a Parcel Shop, and have still lost my parcels... E-bay need to kick EVRI into touch, and that company should be shutdown, they're a disgrace!!!!