@pegr-834437 wrote:
I'm saying somebody who forces customers to pay a bpf, doesnt offer customer returns for change of mind and breaks the law shouldnt be complaining when they don't get a great customer service themselves.
Quite a lot of private sellers have resorted to taking a cut themselves, by reducing the price down...so it looks like there is no BPF. If the seller is swallowing the BPF themselves, then there's no problem...!
The long and shirt of it is that Simple Delivery is truly awful. I've found that most of the time it over-estimates the weight, and therefore would charge the buyer/myself more than necessary. On times where it's mostly right, there are cheaper options available anyway. Such as InPost who I've just booked a small parcel for, which costs £2.69. Even Royal Mail Large Letter isn't cheaper than £2.69, let alone a parcel of max dimensions 61cmx38cmx8cm.
I've had to go to rather creative workarounds just to not be forced into this farcical delivery service.
