28-03-2025 1:11 PM
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
Solved! Go to Solution.
06-05-2025 7:11 AM
06-05-2025 7:14 AM
06-05-2025 12:39 PM
Response from ebay regarding a buyer being charged 4 sets of postage for 4 items that can easily be sent in the same package at no extra cost for 1 postage price.
Items were sold by myself after the buyer used "Make an Offer" and I accepted, thus creating 4 separate orders.
Maybe "Make an Offer" items should be placed in the "Basket".
Absolute shambles.
"I'm sorry if you were provided with misinformation from previous agents on this issue.
Ebay Simple Delivery currently does not support combined postage after individual orders have been created. If a buyer purchases multiple items in a single transaction, eBay creates a multi-quantity order automatically, which combines the shipping.
However, once orders are placed individually, it is not possible to combine them for shipping with Simple Delivery because it requires new logic to assign the shipping service. This feature might become available in the future, but not in this current state.
I understand that you have been given much of this information previously, and so this response may not satisfy the resolution that you were hoping for."
06-05-2025 2:07 PM
Unfortunately, this is all indicative of a top down approach by eBay, one which isn't properly thought through.
Under Simple Delivery, anyone who wishes to send a Large Letter sized packaged by Royal Mail is automatically charged a minimum of £2.74 by eBay, even though it only costs £2.70 direct through the Royal Mail Tracked 48.
For items which are worth less than £20, there is no need to use Tracked 48. Normal post is sufficient as they are still insured up to £20 by the Royal Mail and you can also receive proof of delivery from the QR code. It is therefore pretty pointless spending £2.74 sending a Large Letter item worth just a few pounds by Tracked 48 when normal second class post is sufficient and only costs £1.55.
It is fine eBay having Simple Delivery as an option for those who wish to use it, however it should be just an option. Making it compulsory is not just interfering, it is disrespectful and patronising to those who have successfully bought and sold on eBay for many years.
07-05-2025 6:03 AM
Same. And nothing works to bring back switched to advanced & custom postage. I've now lost a listing because I'm not relisting simple delivery and my other items are now stuck without important info
07-05-2025 12:24 PM
Hi , Just spoke to an ebay agent who did not make me aware of this opt out option !
Private seller and buyer for 21 years on ebay , not big on technology , use a laptop but do not have a printer and have never owned a mobile phone which means I can not print postage labels or scan QR codes .
Posting items in the past was simple , I wrote the address on package , took it to the post office and sent it tracked or signed for to avoid any issues , simple ! I have enough feedback to verify this .
Now it seems if I want to continue on ebay I will have to go out and buy a printer and mobile phone just so I can post an item . Would probably have to buy some scales and a measuring tape while I'm at it to put in dimensions and weight . How is this simple compared to how I have been posting items , and I'm sure countless other people , to date . Well done ebay , did you give the person who dream't this up a bonus .
Selling items on ebay was a bit of fun to me not a profit making business , mainly selling comics I had collected over decades , and bits of bric -a -brac but seems to be getting a bit complicated , printers , QR codes and I suppose HMRC on top of that as well , which had limited what I could sell anyway without going over the trading limit . Maybe time to find a simpler pastime than ebay !
Will give your opt out option a try when I next relist items and see if it works , thanks for the advice was more helpful than the ebay agent .
07-05-2025 12:50 PM
Totally agree , my experience , ebay global shipping from states via Evri , one attempted delivery then Evri guy must have noticed value on custom label £120 , no other delivery attempted . Contacted seller , not interested as it had been sent through ebay's global shipping their problem , you can't contact Evri , as much as I tried to complain . Was eventually refunded after 30 days , but the Evri guy is probably still stealing parcels and who cares .
Wont purchase items myself if sellers are using Evri , why are ebay promoting this company when there are numerous negative reports about them .
Ebay is going downhill rapidly , simple delivery is only going to clear out more buyers and sellers
07-05-2025 1:24 PM
If something not delivered via global shipping they sort it; when something didn't arrive that I had posted, they refunded customer, there was nothing I, as the seller, could do.
The only time I sent something via Evri that was not delivered they refunded me and I refunded the customer, about 6 weeks later I got the item back!