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06-05-2025 12:39 PM
Response from ebay regarding a buyer being charged 4 sets of postage for 4 items that can easily be sent in the same package at no extra cost for 1 postage price.
Items were sold by myself after the buyer used "Make an Offer" and I accepted, thus creating 4 separate orders.
Maybe "Make an Offer" items should be placed in the "Basket".
Absolute shambles.
"I'm sorry if you were provided with misinformation from previous agents on this issue.
Ebay Simple Delivery currently does not support combined postage after individual orders have been created. If a buyer purchases multiple items in a single transaction, eBay creates a multi-quantity order automatically, which combines the shipping.
However, once orders are placed individually, it is not possible to combine them for shipping with Simple Delivery because it requires new logic to assign the shipping service. This feature might become available in the future, but not in this current state.
I understand that you have been given much of this information previously, and so this response may not satisfy the resolution that you were hoping for."