Simple Delivery Exceptions size still not clarified

[mabel.meadows]

Yesterday's update from Eve Williams, General Manager, eBay UK says

"Items which can still use untracked service: There are a few categories of items where we’ll still permit untracked services if that’s your preference. This includes letter-sized items that meet both of the following criteria: they weigh up to 100 grams and are priced at a maximum of £10, excluding buyer fees."

Despite requests from myself and other ebay sellers the 'Letter size" is still not shown.

Is this going to be restricted to standard letters or will it include 'Large' letter size?

[knit-in-styles]

This is obviously a huge minefield and causing so much frustration. I posted on the boards the other day that I sold a ladies top on my private account. I had the postage down as RM small parcel. Unfortunately, eBay had already converted it to Not so Simple Delivery and all I had to do was print the label. When I did this the label was for a large letter with a weight of 750g. 

Unfortunately, the top when packaged is too thick for a large letter hence why I had a RM parcel in my listing.

Obviously I am now worried my buyer could be charged for underpaid postage. However some kind members pointed out that as the new labels have "Marketplace Seller" it should be accepted. Thing is I don't take my mail to a Post office as we have a Royal Mail parcel drop box nearby. Just hoping all the sorting office staff are aware of the changes as from reading these boards it seems that lots of Post Office staff are not aware and not accepting items with incorrect postage.

I therefore went through my listings and changed the ones over £10 to SD myself to prevent any other issues. In doing this, I did find that some of them which are definitely going to be a parcel it was recommending a Large Letter.

[ruby*ryan]

I tried a test listing for a single knitting pattern in an A4 board backed envelope. eBay's 'recommended' weight was 750g - actual weight 85g!
Later on I went to list a job lot of patterns, weighing just under a kilo, and too large for Large Letter. eBay's recommended size - 750g LL!

So it seems to be a blanket 'average' weight/size per category. I am going to risk a couple more job lots in that category and see if it still comes up as £2.70.

[edwardian-dreams]

List light items under postcard or birthday card for example and SD doesn’t appear

but it must be a new listing from scratch and don’t chose someone else’s listing to copy …chose continue without a match ….as it will go to SD

[thecrowmanuk]

I pulled everything last night.

I am gonna let others be the guinea pigs.

[ruby*ryan]

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@edwardian-dreams wrote:

List light items under postcard or birthday card for example and SD doesn’t appear

but it must be a new listing from scratch and don’t chose someone else’s listing to copy …chose continue without a match ….as it will go to SD

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I just tried that. New listing from scratch, postcard category, postcard in the title ... still came up with SD.

[edwardian-dreams]

No idea then

it works both on browser and the app for me (on the app SD doesn’t appear anywhere, on the browser there’s a choice)

here’s what I did

ps you can change the category after if you like..all items under 100g and under £10 give the option to select whatever postage you want and Ll also so to me it seems allowed

[thecrowmanuk]

I am still only getting £2.70, even following your post. 

There is no cheaper option. Anyone else?

Scrap the above 2 lines.

I am still not getting the postage options though, even selecting custom postage.

I thought the custom postage would be disappearing after the 15th anyway as SD will be the only option?

[edwardian-dreams]

If you can get custom postage you should get all package sizes weights and all delivery services 

Click on view all package dimensions and

view all delivery services 

Going to have to try all this again from the 15th to know what will happen

but eBay have said we will definitely be able to bypass SD for those light cheap small items 

which looks like it can include large letter

I only mentioned all this because listing a postcard defaults straight away to custom and gives postage of 87p 2nd class letter 

which you can then amend if you like