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Seller News: December 2025

Check out our latest updates to help optimize your business.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Sold an item and buyer said it wasn't in the packaging.

I sold an item on 4th December. The buyer collected the parcel on 7th December from their local EVRI collection point. The buyer has since said that there was nothing in the packaging; they claim the item was missing. They also claimed that the packa...

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Something went wrong and we are not able to generate the label

Hi ive tried everything to make this go away and so I can ship out my products. This has even led me to cancelling one of of my orders becuase I couldn’t ship in time. Please could eBay email me the shipping label To my email. And please just fix thi...

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Expected delivery date.

Ebay are showing an expected delivery date of 27th december! It is only the 12th. This might put off buyers. What do I do?

Has auction sales gone bit stale??

Curious to hear how other Private Sellers like myself are finding selling on here nowadays. In the past I have sold numerous my stamp collections and always had plenty of interest, lots of bidders with half going International, but this year found it...

Introducing automated positive feedback... April 2025

Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...

Resolved! Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?

I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...

Resolved! Yet another buyer protection fee thread

I'm sure I'm not alone in having not quite got my head around this yet. I have an item for sale at the moment... It's up for £275, which with the buyer protection fee comes to £286.72. Someone has made me an offer on it: my seller dashboard tells me ...

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