Seller Central

Is eBay's awful search function the reason for eBay's decline in the UK?

The search algorithm on eBay is a total nightmare if you are in the UK. Random results unrelated to your initial search show up in their hundreds, as well low value items from Chinese sellers. It is positively discouraging to buy from eBay, especiall...

GPSR rules I still haven't managed to find answers to after 1 year...

GPSR is an absolute mess which I'm fully against as I believe in natural selection, but I'll not get into it too much. But I have been searching for answers to a couple of questions which after endless hours of scouring the internet, I have yet to fi...

Automated Feedback ???

Can anyone explain what on earth is "Automatic Feedback". As a private seller I've recently been successful in selling 6 items, even though I'd hoped that a few of them would have made a little more money than they actually did. I was punctual with t...

Only delivery option is Evri. What a joke.

I recently had an email saying that I can now send via InPost which is good for me as the locker just down my road.So I advertise and sell something and what a surprise my ONLY sending option is Evri.No Royal Mail and no InPost.

Item was stolen

Hello. I sent an item. It was on the buyers doorstep. But he opened it and the phone was missing. I'm not sure who took it but it's not there I obviously need to refund him but how Do I do this and it's never happened before

No collection code from buyer who cancelled order later saying collection wasn't possible

I think I've been scammed? Will I still get the money from eBay? The only proof I have is the messages in our chat where we arranged the collection (his last message was an apology for being late, saying he'd be arriving in 30min). Context: I sold my...

Seller location showing

Years ago when setting up my selling account, (this is account for forum use), I set my location as UK, United Kingdom and for years it was shown as this and when listing new items that is what appears on my listings. Also when viewing my own listing...

Seller. Return for large item

I sold a carbon bike frame at the end of November, I put in the description, with pictures stating there is a chip covered by a decal (I know for next time, remove the decal to show the chip) . 15 days after the buyer had received the frane, they rem...

Buyer saying I sent wrong item but it's not my parcel

Hi. Hopefully someone can advise me.I sent a toy, the buyer is claiming I sent sweets and accused me of scamming them. They're demanding a refund for the price plus postage. I know I sent them the right thing. Evri sent proof of delivery. The photos ...

EVRI RANT!!

Honeslty Im sick to death with EVRI - I have used them for years, with very little issues, but last few months they have been shocking, losing 3 parcels in October, 5 in Nov and taking weeks to deliver ( INRs opened and having to refund) I moved to Y...

ebay selling fake SD cards

ebay is letting sellers sell fake sd cards, I have reported two sellers who are selling copys (not genuine Samsung sd cards), on both occasions ebay said it was not a volitation against their policy, these cards should be 512 GB, and they are adverti...

EBAY SHIPPING POLICY SUB: LIMITATION OF LIBAILITY

Hello everybody.Section 19 of the above heading clearly shows"If eBay (including its subsidiaries, affiliates, joint ventures, directors, officers, agents and employees) is found to be liable pursuant to a claim arising out of the Services, eBay's li...

Returning item

I purchased an air purifier which isn’t working so I initiated a return on 21st December. The return states the seller has until 29th December (today) to return. The seller sent a message around 5.30pm last night asking for my address for a courier t...

why can i not delete my ebay bank details

why can i not delete my ebay bank details i dont have any active selling activity, outstanding balances, or pending transactions and not sold any itens since may nor any purchases etc

Resolved! What is the actual point. Sellers cannot turn profits anymore.

Another one of these. Not only did ebay accept his return, he obv isn't paying for it. He paid express postage, waited 3 weeks and then decided hed ordered it by mistake. So I lose the listing fee, upgrade fee, postage fee and priority promo fee and ...