Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
send a list of problems \ issues with simple delivery
it seems my frustration with simple delivery is shared by many in here. what can we do about it? several ebay support team members have told me that they get complaints \ issues with simple delivery constantly... but, obviously there is NOTHING they ...
Feedback
I see from yesterday eBay is prompting me to send Feedback on my latest sold items. This will not happen until I receive feedback. The reason is that some items are only looked for on eBay as a one-off purchase and the buyer may not return to ebay fo...
Resolved! Are feedback policy statement actually active?
Hi, I'm writing here today because something weird happened to me. Basically I have a small shop selling wiccan items and crystals, after a sale of an item I received a very negative feedback from a buyer. Now, my problem is that in the feedback she ...
Suggestions for music track in the next E-Bay advertising campaigns
I was wondering what track(s) E-Bay may wish to use for their next TV and Radio advertising campaigns? With their in house advertising expertise, I'm sure they'll come up with winners, but it can never hurt for members to offer suggestions, as we all...
Buyers who bid on items and don’t pay, ignore messages.
It was so foolish for eBay to remove the ability to give negative feedback to buyers. the reasoning seems to be “to avoid malicious negative feedback” but surely that’s what the function for removing incorrect feedback is for? I had an item which had...
Resolved! Evri - Late Delivery/Lost Parcel
Sorry in advance, this is probably something that is talked about a lot. So I'm a new seller trying to start my own business online, I plan to turn it into a business once I understand eBay fully and sell enough. I seem to be doing really well in my ...
Competitor selling Fakes/Counterfeit items. eBay not removing them
I have a competitor who is selling maybe £20k per month of counterfeit items in the dental section. i have made test purchases, reported him to eBay repeatedly. He's still selling them. I understand it's hard for them to remove him as loads of people...
private feedback
does anyone else think like me that it is time ebay stopped private feedbacks .We use feedback as a guide if you cant see them what is the point of feedback in the first place
Introducing automated positive feedback... April 2025
Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...
Resolved! Feedback
On feedback there’s only positive, what if you have a issue & don’t want to leave positive feedback?
Simple delivery takes no account of packaging and cost of me getting the item to the post office!
I dont want to use the two courier options available AND this takes no account of other costs to post something. I was already p***** off about this when i had to do some extra clicks to select my own shipping service and costs and now its compulsory...
Resolved! Buyer left negative "item not arrived" feedback before the estimated delivery date
Like the title says, a buyer has given negative feedback stating item hasn't arrived (which is true), but it's still within the estimated delivery window. Would this be removed if I requested feedback revision or would it be a waste of 1 of my 5 annu...
Problems with buyer
I have been an Ebay user for many year both buying and selling, recently a buyer purchased one of my items, I posted it out the next day as usual. It was not delivered for some time, must have been a problem with Royal Mail or something. The buyer th...
Spread the word of ebays criminal practices!
Please spread word of ebays manipulation and total control of our funds after a sale! Highlight their monopolizing of shipping options for sellers! Their removal of all ways to make formal complaints! There feedback system for sellers that has "one" ...
Lost account
After nearly 20 years of buying and selling on this once magnificent platform I have have now requested for my account to be deleted It is now overrun with con men and scammers ebay is actually facilitating this type of behaviour even when provided w...
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