29-02-2024 7:12 PM
Hello community. So why would eBay put peoples payments on hold . I would understand if there was something wrong but I couldn't do anymore than I have done already. Now I can't ship any items and have 5 buyers who I had to message to tell them I can't ship anything so dispatch is now late , 1 buyer wanted a refund . It's ironic how eBay do this and end up ruining peoples experience and also making me look bad as buyers want their items . And shocking communication , takes up to 5 working days but I'm sill waiting 5 days and 6th day tomorrow. No contact from them or any request for any credentials . Shocking!
03-03-2024 10:36 PM
So we are reliant on the buyer leaving feedback? That's *bleep* mate..
03-03-2024 10:38 PM
I'm also considering cancelling order as this policy is bat 🦇 *bleep* crazy
it's my item it's my sale its my money..
03-03-2024 10:40 PM
03-03-2024 10:46 PM
03-03-2024 10:58 PM
But why should we be expect to send an item when eBay is holding our money? I don't blame him for closing selling account in that case.
03-03-2024 11:17 PM
03-03-2024 11:54 PM
He didn't close the account ebay did, because he didn't send out the items he had sold. This will also effect any ebay account registered at his address.
While there is a hold on payments ebay still expects sellers to post sold items. Like it or not this is ebay's site and we have to play by their rules. @jahbarty found out what happens when a seller doesn't.
04-03-2024 12:13 AM
Oh I see,
So did he get banned for cancelling the order? Or did ge get banned because he didn't cancel the orders but and didn't send either?
04-03-2024 1:02 AM
@*vyolla* wrote:
@jahbarty wrote:Now I can't ship any items and have 5 buyers who I had to message to tell them I can't ship anything so dispatch is now late
Be careful here, you'll end up with 5 defects against your selling account, which will result in an indefinite ban, and any linked accounts (same household or shared devices) will also receive bans.
How do you know that 5 defects equal a ban on selling? What is enough for a ban on selling is up to eBay to determine, not random members of the forum.
Also they were wise to not send the items out - if you don't have the funds to buy the postage, how are you supposed to send items out? As far as I know, couriers won't give their services for free. And what guarantees you that eBay will actually release the held funds?
04-03-2024 1:05 AM - edited 04-03-2024 1:14 AM
@*vyolla* wrote:As has been explained, you need to ship the items before receiving payment.
Which means you will lose money and you might as well take all of your items and throw them straight into the landfill bin, or donate them to charity. Both of those results in a net income of zero, whereas if you send out items before they are paid for (definition: the funds have reached your bank account) then you are in the minus.
I've always stated to only send items out once the email "We have sent your payout" has been received, and for very good reasoning. I do this and don't have any issues - payments (for me at least) are usually received next day after the buyer pays.
04-03-2024 1:25 AM
It's not entirely clear what he did from the way he worded his posts. He certainly wasn't posting and appeared to be waiting for funds to clear.
04-03-2024 1:31 AM
I've always stated to only send items out once the email "We have sent your payout" has been received, and for very good reasoning. I do this and don't have any issues - payments (for me at least) are usually received next day after the buyer pays.
You're receiving next day payments while @tranceenthusiast has a hold on payments, it's not the same circumstances. The OP had the same problem, failed to post and is no longer a registered seller.
04-03-2024 1:33 AM
I see, I cancelled the order and refunded the buyer. My short eBay sales journey is over.
eBay wake up! Nobody wants funds on hold.
04-03-2024 1:39 AM - edited 04-03-2024 1:41 AM
I don't understand why eBay does this, I'm a good seller and now I'm done. I'm seeing a pattern most people left selling on here either have not yet been hit with payments on hold scam (let's face it, it is a scam by eBay to hold our money). Or you are experienced sellers with ancient accounts and were never subject to such utter tripe. ☺️
I do understand why ops account was shut if he failed to refund before cancelling orders. But on some level I can see why. It's his item he owns it. And the funds are sat in eBay's account so..!
04-03-2024 5:49 AM
04-03-2024 6:56 AM
04-03-2024 7:04 AM
04-03-2024 7:05 AM
04-03-2024 7:07 AM
04-03-2024 7:09 AM