Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Leaving
Maybe my last ever feedback received after 21 years, 100% FB, 205 followers, this says it all and i know i have been appreciated for my honesty and fair treatment of both buyers and sellers. I don't think i have ever left a neg for a seller even when...
Seller not receving postage paid by the buyer
I have just sold an item to the winning bidder who bid £7. They have paid £10.70 which is £7 + £1 buyer protection fee + £2.70 for postage . EBay have paid me just £7, deducting the fee AND the postage. I have informed them. Anyone else have this iss...
Resolved! Simple Delivery
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
I've ceased trading, too many private sellers getting freebies but not legitimate business sellers
I've been registered as a business seller on ebay for many years and have provided HMRC with accurate accounts and with tax duly paid over those years. I have now ceased trading on the platform for the following reasons:-1. Too many private sellers g...
Resolved! Buyer left negative "item not arrived" feedback before the estimated delivery date
Like the title says, a buyer has given negative feedback stating item hasn't arrived (which is true), but it's still within the estimated delivery window. Would this be removed if I requested feedback revision or would it be a waste of 1 of my 5 annu...
Ebay is really hard to sell on! or is it just me.!!??
I have been listing stuff for a while now and to even get views seems almost near impossible, what am i missing, i have a range of stuff and i think priced ok but still hardly anything.can someone please look at my listings and see where i am going w...
Resolved! FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!
Im absolutely furious! Ebay have changed their policy and are now refusing to pay monies (which belong to the buyer) until the item has been posted and received!!I have been selling on Ebay for 19 years and this is how we are being treated?I will NOT...
Private seller fees and business fees - why
I am a little confused and more than a little concerned by ebay dropping fees for private sellers. As a small business, surely ebay should be supporting us who provide genuine service and legal products? As the ebay commission charged heads towards 2...
Combined Postage Using Simply Delivery is No Longer A Option
I have just sold two items to the same buyer , I have contacted ebay asking how I can combine postage using Simply delivery . The customer service person told me I could always refund extra postage back to the buyer when they have taken the money for...
Resolved! Having to opt out of Simple Delivery on EVERY LISTING
OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...
Order details
Has anyone else experienced this. On a few occasions i have had mismatched order details. The Personalisation request and the order details are different. It has happened me a few times and i have had to refund items, Send replacements and the buyers...
EBAY HAVE FINALLY GOT RID OF LOW PRICE SELLERS
YES AFTER 10 YEARS OF SELLING, EBAY HAVE FINALLY PUSHED LOW PRICED SELLERS OFF THE CLIFF, I SELL RECORDS AT 50p EACH AND WITH EBAY'S BUYER PROTECTION IT BUMPS THE PRICE UP TO £1.24 WHICH IS MORE THAN MOST OF THEM ARE WORTH, WHO'S GOING TO BUY A £1.50...
"Looks like something is missing. Please fix any issues and try again. Domestic postage cost"
I can't get past this error message. Have selected "postage only" Royal Mail tracked 48. Show box 5kg. And whether i accept default the £6.59 or make a change say £6.89 - i keep getting this error message (on any browser i use)
Is Ebay still a viable place to sell?
Having been on Ebay for some 20+ years now - Is Ebay still a viable place to sell on? As a business seller - the dramatic fall in sales this year is very worrying. As a full-time seller, I depend on Ebay sales - which for the most part of those 20+ y...
Global Shipping Address no longer displays a shipping address!!
Sold some items and buyers chosen Global Shipping... however Why can i no longer view the GS address to ship to ?? Even if i click thw COPY icon next to the Post To: I no longer get an address... all i get it the buyers seller name! The only address ...
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