NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

Message 1 of 1,614
See Most Recent
1,613 REPLIES 1,613

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

There is a sunk cost fallacy feel to it.

 

It isn’t a hill I’m willing to die on either way now, see how it pans out.

Message 1261 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

No one’s going to die 

but eBay are getting away with blue murder howzat 

Message 1262 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

This change has obviously got many peoples backs up but you ain't going to change the way eBay do things. If the system is working, eBay will tinker and tell you it is better and easier for you but it isn't. Over the years I have been using this site they have, on a regular basis, even if it is all running smoothly, stuck their fingers in and mess it up. Of course, it is their platform so they are entitled to do what they like. In the past, you just have a moan, and carry on, but I think this change in the dispatch/post mishmash together with the ludicrous " Buyer protection fee, which let's face it has killed many thousands of people's ability to sell their items, heralds a new era in the online selling market. EBAY have, in my opinion, made a big mistake, but hey who am I!

Sent from Outlook for Android<>
Message 1263 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

Yes, I sell stamps: philatelic items, most of my items sell for £1-£3. So the £0.75 minimum so called buyers protection fee has increased my prices by between 30% and 75%. My sales have dried up and there seems little point in my continuing with ebay. Also business sellers are not subject to this fee (althouth, I conceded that ebay levy other charges on them). So business sellers can still offer auction start prices at £0.99. For me to offer this price I would have to set an initial price of roughly £0.20 and if there is only one bid as is often the case that is all that I would get. In addition, it is not clear what the psychological impact is on buyers when they see that private sellers have a 'buyers protection fee' levied while business sellers do not. Might suggest that private sellers are more risky. Perhaps ebay are not worried about losing potentially thousands of private sellers who by selling inexpensive items do not make them much money. Lastly I am setting out my comments on this forum since with my limited digital skills, there seems no way of actually communicating them to ebay customer services either by email or message and still less chance of actually dealing with a actual person.

Message 1264 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

After having my hopes dashed that glass and pottery could be exempt I decided to just find out where my nearest Evri hub was....it was just up the road in the same Post Office we use for Royal Mail!    doh...If I surprisingly sell something now (different family account) I will reserve my annoyance to see how it pans out and what happens if Evri break a fragile item.  I wonder if anyone in ebay HO has been asked the question 'are you seriously accepting responsibility for loss or damage for parcels handled by Evri? or are you going to pee what remaining private sellers you have left off by simply maintaining it was the fault of the packaging and their loss?'

Message 1265 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

From what I've been reading buyers are angry with ebay as they perceive they are now paying for something they already have with the money back guarantee. Most see it as a money making exercise rather than a reflection of private seller's abilities. Angry buyers are looking to punish ebay which means they aren't buying from anyone, business or private. 

Message 1266 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

I used to use Royal Mail from time to time without any issue, but the majority of the time I'd just go on parcel 2 go and use an array of couriers. So now what about your dpd, ups, FedEx, yodel, inpost et all. Are they all out of the ebay equation now.

I never use Evri/Hermes as they are a complete bag of shyte and lose parcels for fun. They lost a big box of Christmas presents I sent to family in Scotland, took months to get compensation, utterly useless. 

Something I am going to miss was the ching ching notification on your phone, followed usually by two emails. First one you'd made a sale and the important second one, you'd received funds.... 

I'm now looking forward to this time tomorrow as I'll be well and truly out. 

Message 1267 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

I posted these rules on another Topic earlier. It would appear that there aren't many things that ARE covered for damage etc by E**I

 

E***'S Excluded from compensation list .

You can send a cat, but first you will have to skin it..
You can send these items with us, but we can't provide cover or compensation
for them.
* All items that have been badly packaged or strapped together
* Fragile or perishable (within 7 days) food or goods, including
chilled and frozen food, plants, seeds, flowers and plant derivatives
* Liquids under 1000ml are accepted as long as they DO NOT contain
prohibited contents like paints, oils, perfumes, aftershaves, inks, enamels
and varnishes (including nail varnish). All liquids over 1000ml are
prohibited
* Glass items or fragile items that contain glass parts
* Diamonds and other precious stones or antique items
* Laptops, computers and game consoles
* TVs and monitors
* Lighting equipment such as vehicle lights and light bulbs
* Paintings, prints or canvases
* Musical instruments including their cases or suitcases when used as
external packaging
* Ceramic or composite items of any description including without
limitation mirrored items, crystal, ceramics, porcelain, plaster, marble,
china, stone, slate, resin, granite, concrete (or any item containing these
materials)
* Fossils, stones, marble, stoneware or any stone derivative
* Articles made largely or wholly of gold, silver or other precious
metals
* Kitchen appliances such as white goods or electronic equipment with
fragile/glass parts
* Antiques - objects over 100 years old
* Furniture - unless flat-packed and safely packaged
* Cheques or dividend warrants which are uncrossed and made payable to
the bearer, uncrossed postal orders which do not state to whom they are to
be paid, bankers' drafts, bearer securities including share warrants, bonds
or relative coupons un-franked postage or revenue stamps - except a revenue
stamp embossed or impressed on an instrument which has been executed
* Coupons, vouchers, gift vouchers and cards, tokens, stamps, national
insurance stamps, credit cards, debit cards, lottery tickets, scratch cards,
SIM cards, tickets or passes such as for travel or events, any forms of
currency (including notes and coins)
* Documentation - such as passports, driving licenses, medical,
employment, property or commercial records
* Memorabilia, photographs, signed items and vinyl records
* Cameras, lenses, spectacles and optical equipment such as telescopes
or binoculars
* Internal damage to appliances, mechanical items or electronics is
excluded from compensation
* Tobacco and tobacco products
* Real fur

Message 1268 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

 

Unjust Enrichment

  • •          If the merchant benefits financially from holding funds (e.g., earning interest), this could constitute unjust enrichment, which is actionable under UK law.

 

I've now looked into Unjust Enrichment a bit.  According to one law firm, it encompasses the following:

 

  • a lack of consideration from the defendant for the enrichment they receive;
  • the claimant making a mistake by enriching the defendant;
  • duress, so the claimant is forced to enrich the defendant;
  • the undue influence occurs where the claimant has trust in the defendant, and the latter uses this to their advantage; or 
  • the enrichment is the result of some wrongdoing of the defendant."

 

I would suggest that the first line definitely applies if ebay is earning interest on the money they are holding because they are not passing it on.  Even if ebay is not earning interest on it, they are preventing the seller from earning interest on the money they are holding.

 

Re the 3rd line, I would say yes there is duress, because we are being forced to accept Simple Delivery.

 

According to ebay's Payment T&Cs, eBay Commerce UK Ltd is authorised as a payment institution and is regulated by the Financial Conduct Authority (FCA).  It has the reference number 925354.  It is possible that the FCA and/or Financial Ombudsman may look into whether ebay is benefitting from Unjust Enrichment.

 

 

Message 1269 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY


@the_book_seekers wrote:

From what I've been reading buyers are angry with ebay as they perceive they are now paying for something they already have with the money back guarantee. Most see it as a money making exercise rather than a reflection of private seller's abilities. Angry buyers are looking to punish ebay which means they aren't buying from anyone, business or private. 


Yeah from a buyers perspective they are probably less aware that the buyer tax is just an underhand way of paying the old seller fees and it's not a problem, other than being disingenuous and on low value items due to the higher fixed element, if the total price is still acceptable although it looks bad and gives them reason to abandon at checkout so a pretty stupid idea.

 

However most prices didn't drop when private seller fees were abolished last year so the buyer tax has caused price inflation. It puts people off and I reduced my buying activity by around 50% at the time and that persisted as many things just look too expensive.

 

Now with SD the extortionate RM+ rates for sellers who either cannot or will not use Evri will make the items look even more expensive to buyers and it gets to the point where ebay's greedy layers of charges are just too much to tolerate so both buyers and sellers will leave for other places.

 

It reminds me of playing classic Sim City when you put the tax rate above around 6% you eventually ended up with less income as everyone moves out your town. This is a basic economic reality and it will ultimately ruin ebay unless they have a change of strategy and focus on being the best, low seller cost, lean, genuinely simple, high volume platform but as everyone leaves it will soon be too late for that.

Message 1270 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

I don't understand eBays comments on this.

If eBay use your money to provide a label to use Royal Mail surely your entering into a contract (for want of a better word)  with Royal Mail? and they provide a delivery service under their T&C, not eBays, eBays just the middle man lurking in the grey area.

If that makes sense.

Message 1271 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY


@honeymonster007 wrote:

I don't understand eBays comments on this.

If eBay use your money to provide a label to use Royal Mail surely your entering into a contract (for want of a better word)  with Royal Mail? and they provide a delivery service under their T&C, not eBays, eBays just the middle man lurking in the grey area.

If that makes sense.


With Simple Delivery eBay is purchasing the label from Royal Mail using their Royal Mail business account.  The contract with Royal Mail is, therefore, between Royal Mail and eBay and the seller has no actual involvement.  

 

Ebay has to comply with Royal Mail's terms and conditions and by extension so does the seller but any compensation that Royal Mail provides is solely between Royal Mail and eBay.  Usually with business contracts compensation would be limited to just the postage in return for a heavily discounted price.  The compensation that eBay is offering to sellers is, therefore, completely separate to, and over and above, anything offered by Royal Mail and any exclusions will be on EBay's terms. 

Message 1272 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

The bottom line is that Obey have barged in and a seller has lost direct communication with who they would have chosen for postage and will pay slightly more.

Message 1273 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

Totally true. Well I've removed my listings and am now buying at least 80% less than I used too.

Message 1274 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

Absolutely love knowing what you've put. Plus with making SD compulsory and it is a bit more expensive I have now removed all my listings which is a loss to me and because of the imposed BPF I now buy hardly anything and look elsewhere for what I want and need.

Message 1275 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

I miss the ching ching too. I won't be hearing it at all for the foreseeable future as I've removed all my listings.

Message 1276 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

That is so true. I'm not selling due to removing listings because of SD and I'm not hardly buying due to BPF.

Message 1277 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

Well Obey are making zero from me as SD has made me choose to remove my listings and I'm hardly buying anything due to BPF so instead of gaining money from me as a private buyer/seller they are hardly getting anything from me.

Message 1278 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

Hopefully this time it really is one change to many that will come back and haunt them for as long as these are in charge.

Message 1279 of 1,614
See Most Recent

Re: NO LONGER SELLING DUE TO SIMPLE DELIVERY

The only things that Obey have succeeded in doing is I've now removed my listings but at least I'm enjoying looking elsewhere to buy from. Plus I actually feel a huge sense of relief that I'm treating them with the same level of contempt that they treated me with.

Message 1280 of 1,614
See Most Recent
Got selling related questions? Start here: