Loosing sales as i can not combine postage

[trade-price-stamps-2015]

Yes, when a buyer buys multiple items of offers i have sent them, they have to pay postage for each one, crazy, i can not combine postage and they can not combine.

I say i will refund the excess but a lot of buyers have trust issues and will not proceed.

This is costing a lot of sales, why is this the case, it needs sorting and fast.

I will be over the moon if there is a way round this and someone lets me know but i am really not happy about it, this is too far.

[tressygirl]

Yep,  it's affecting many and all we are told is that ' eBay are working on it! '.   

Some are just refunding the difference if still using  Custom Postage , delisting the items relisting as one so there's one postage and one tracking number.  Neither ideal I know !

Some sellers are leaving a message on their listing,  for example.....   ' If you wish to buy multiple items,  please let me know before buying,  I will relist them as one listing so only one postage cost is charged, combining postage is not currently possible. '

 

@trade-price-stamps-2015

🤔

[stamp_hammer]

Flat & Promotional postage rules are still working for combined postage.