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Seller News: July 2025

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Feedback

I see from yesterday eBay is prompting me to send Feedback on my latest sold items. This will not happen until I receive feedback. The reason is that some items are only looked for on eBay as a one-off purchase and the buyer may not return to ebay fo...

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Resolved! Are feedback policy statement actually active?

Hi, I'm writing here today because something weird happened to me. Basically I have a small shop selling wiccan items and crystals, after a sale of an item I received a very negative feedback from a buyer. Now, my problem is that in the feedback she ...

Buyers who bid on items and don’t pay, ignore messages.

It was so foolish for eBay to remove the ability to give negative feedback to buyers. the reasoning seems to be “to avoid malicious negative feedback” but surely that’s what the function for removing incorrect feedback is for? I had an item which had...

Resolved! Evri - Late Delivery/Lost Parcel

Sorry in advance, this is probably something that is talked about a lot. So I'm a new seller trying to start my own business online, I plan to turn it into a business once I understand eBay fully and sell enough. I seem to be doing really well in my ...

private feedback

does anyone else think like me that it is time ebay stopped private feedbacks .We use feedback as a guide if you cant see them what is the point of feedback in the first place

send a list of problems \ issues with simple delivery

it seems my frustration with simple delivery is shared by many in here. what can we do about it? several ebay support team members have told me that they get complaints \ issues with simple delivery constantly... but, obviously there is NOTHING they ...

Introducing automated positive feedback... April 2025

Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...

Resolved! Feedback

On feedback there’s only positive, what if you have a issue & don’t want to leave positive feedback?

Simple delivery takes no account of packaging and cost of me getting the item to the post office!

I dont want to use the two courier options available AND this takes no account of other costs to post something. I was already p***** off about this when i had to do some extra clicks to select my own shipping service and costs and now its compulsory...

Problems with buyer

I have been an Ebay user for many year both buying and selling, recently a buyer purchased one of my items, I posted it out the next day as usual. It was not delivered for some time, must have been a problem with Royal Mail or something. The buyer th...

Lost account

After nearly 20 years of buying and selling on this once magnificent platform I have have now requested for my account to be deleted It is now overrun with con men and scammers ebay is actually facilitating this type of behaviour even when provided w...

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