How to create free postage??

[chriselee]

How do set up free postage???

I know I should set "seller pays" but there's no option to change that.

On existing listing I can only change to an another existing postage policy 

There's no option to create a postage policy for free postage, or Seller pays???

I'm so confused 

Any ideas???

[zoomingmouse]

Do you not get these options <I'm on a desktop running Firefox>?

[chriselee]

No. Where did you find those options?

[zoomingmouse]

It could be that my account has different options available <I'm a private seller>  at the moment as Ebay seem to be changing things constantly, so if you can't see  the page as I show above after following the details below then I can't help further I'm afraid.

Maybe someone else will know more?

When you create a new listing, or edit an existing one, it’s under ‘Delivery details - Click on ‘Postage only’ 'Simple Delivery’ & you should get the option to either click on ‘buyer pays’ or ‘seller pays’

Or, if you scroll back up a little to ‘Simple delivery’ again, just under that there is a link ‘Switch to advanced options’.

If you click that you can tick the ‘free postage’ box.

I would also check the help page on Ebay on how to check the postage method selected, & the cost, as you would want to to check that the buyer can not choose an expensive option like special delivery etc.:

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575 

[marco@ebay]

Hi chriselee, thanks for your post.

You should be able to see what zoomingmouse sees on the screenshots they uploaded, if you are not seeing that, could you please take a screenshot of what you are seeing at the moment, so I can take a further look for you at the moment.

In the meantime, you can see more about free postage with Simple Delivery here.

Thank you,

Marco

[chriselee]

Yeah eBay Postage is now really messed up

Those options don't appear on the mobile app or the seller hub. These options only appear via webpage or individual item. There's no longer any method to switch a group of listings to free post like you could. No method of creating free postage policy like you could. Really messed up