Seller News: December 2025
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Forum Posts
Buyer provided incorrect address now insisting I can ship again for free
My buyer purchased a book , I used an eBay prepaid label to post. The parcel has been returned to me with a sticker from Royal Mail to say that the addressee has gone away. My buyer says that I can redirect the package without paying for new postage....
National Insurance number request.......for info
Ok i am not on the boards that often nowadays Not sure if i have missed it being discussed before but this info may help others. Early December i hit the 30 item limit ....money limit we are still way off Yes within days Ebay requested the NI number....
Microtransactions for verification
I have been told to verify my bank account used by eBay. On the app it told me it will take 3-5 days. Now according to eBay I have received the microdeposits and need to enter them, but I have not received them, I checked my bank and everything
Buyer saying I sent wrong item but it's not my parcel
Hi. Hopefully someone can advise me.I sent a toy, the buyer is claiming I sent sweets and accused me of scamming them. They're demanding a refund for the price plus postage. I know I sent them the right thing. Evri sent proof of delivery. The photos ...
Returning item
I purchased an air purifier which isn’t working so I initiated a return on 21st December. The return states the seller has until 29th December (today) to return. The seller sent a message around 5.30pm last night asking for my address for a courier t...
Verifying Bank Account For Over a week
I've been waiting for a payout for over a week but eBay are still trying to verify my bank account. I've had 1p go in and 1p go out. Surely it can't take this long usually. I use one of the biggest banks in the world, I'm not sure why it's taking so ...
why can i not delete my ebay bank details
why can i not delete my ebay bank details i dont have any active selling activity, outstanding balances, or pending transactions and not sold any itens since may nor any purchases etc
EVRI RANT!!
Honeslty Im sick to death with EVRI - I have used them for years, with very little issues, but last few months they have been shocking, losing 3 parcels in October, 5 in Nov and taking weeks to deliver ( INRs opened and having to refund) I moved to Y...
Seller. Return for large item
I sold a carbon bike frame at the end of November, I put in the description, with pictures stating there is a chip covered by a decal (I know for next time, remove the decal to show the chip) . 15 days after the buyer had received the frane, they rem...
Can I protect myself from an illegitimate buyer?
Someone has just made a large purchase for one of my items - the day before Christmas. They have 0 feedback and only joined eBay on the same day they made the purchase - YESTERDAY. I’m concerned they’re going to scam me / request a refund once it’s d...
Updating tracking details - Next Day Special Delivery
Hi all. I have decided to replace the simple tracking at the post office with Royal Mail Special Delivery in order to benefit from extra insurance + signature due the high value of the item. eBay is now tracking the original number not the newly crea...
User
Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...
Resolved! Is it possible to block a user in the app?
Someone bought a blu ray from me. It was delivered in 2 days. Now ten days later they have requested a return saying they have changed their mind, presumably having watched the film in the meantime, and getting their money back. I've only sold 2 thin...
What The Hell Is The International Fee For Private Sellers?
I admit I must have been living under a rock or something, but I was under the impression that when eBay 1) Removed fees for private sellers and 2) Brought in the "Buyer Protection Fee" to try and claw some of this back. But the justification was alw...
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