Another BPF question: Are BPF's added to Promote Your Item fees when item sells?

[britanniabug_stamp_store]

Can anyone in the selling community help with the following question:

Are "Buyer Protection Fees" added to "Promote Your Item" fee's. i.e. If I choose a promotion campaign at say 10% add fee rate are BPF's added at the point of sale. I have a sneaking suspicion they are based on a recent sale. Can the community confirm as I cannot find anything official from ebay...many thanks.

[papso22]

Surely the BPF is based on what the buyer pays?

[jonatjonatjonat]

i think what you mean is are buyer protection fees included when ebay calculate how much you owe in General Promotion fees.

The answer is no

See a recent order of mine where I promoted at 2%. Postage WAS included as in this case it wasn't Simple Delivery so I received the postage proceeds. Another that I did that was Simple Delivery, it only included the Product Price.

[britanniabug_stamp_store]

Thanks for your response. Unfortunately my eyesight and the strength of my glasses don't help in reading your example.

[jonatjonatjonat]

If you click on the image, it should expand.

But in short - it calculated the 2% fee the campaign was set at on the Item Price + Postage (as it wasn't Simple Delivery and I got the postage proceeds to purchase postage from).

It definitely is NOT including BPF when working out how much to charge you for a General Promotion fee.

[britanniabug_stamp_store]

That's what I thought, but a recent sale led me to believe the promoted listing "Add Fee Rate" eg: 10% (correctly deducted by ebay in the net sale price) but ....  the BPF was calculated on the Item Sale Price plus the 10% Add Fee Rate. In other words the buyer was charged BPF on both the item price plus the 10% "Add Fee Rate" charged to me. !!!!!!!!

[jonatjonatjonat]

You'd need to share a screenshot of what is being shown - but again have just looked and its definitely not doing that.

[marco@ebay]

Hi britanniabug_stamp_store, thanks for your post.

jonatjonatjonat above is correct, but if you are seeing something else, please let me know the item number and I will take a further look for you.

Thank you,

Marco

[britanniabug_stamp_store]

Hi Marco,

Thank you for your reply and offer to investigate.

The order # 11-13160-60171

There was an add fee general but I cannot remember what percentage it was set at as I deleted the campaign and stopped using it when I saw the fee's.

[britanniabug_stamp_store]

Hi, thank you for your reply. I have sent Marco the order# for him to investigate. I will close this question after Marco comes back with an answer.

[marco@ebay · Accepted solution]

Hi britanniabug_stamp_store, thanks for your patience on this.

I've just checked this for you, and the fees for this transaction seems to be correct. To clarify and answer your question, our fees are calculated in the final amount of the transaction. In this case, £3.10. If you go to the breakdown of your transaction, you will see all the breakdowns there, you will also see that they are based on £3.10 and how they are calculated.

Thank you,

Marco

[britanniabug_stamp_store]

Hi Marco,

Many thanks for investigating and answering my question. Have a good day.

[marco@ebay]

That's no problem, britanniabug_stamp_store, happy to help!

If you need anything else, please feel free to let me know.

Thank you,

Marco