Simple delivery via Global Shipping

[rob_226575]

Hi, I have set my system to only use Evry as they are on my door step and this has been working, however, two of my parcels which are going via the global shipping centre have used the Royal Mail even though I have opted out from using them. Anyone know a reason for this?

[marco@ebay]

Hi rob_226575, thanks for your post.

In certain cases, if your preferred carrier can't accept your item, we'll provide you with a label for a carrier you've opted out of in your settings. For example, if your parcel exceeds your preferred carrier's size or weight limits, we may send your item with an alternative carrier. For more information about carrier options and postage rates, see our Simple Delivery Seller Centre page.

Thank you,

Marco