Simple Delivery collections

[aw.sla-21]

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent 2 minutes". No response. I've just looked at the RM details...they say a label isn't included ...so which is correct? Simple delivery makes it really difficult to see the dimensions the postage covers after the sale. This is a really unhelpful change to Ebay ...please bring back custom postage.

[incredible_how]

My mother tried the new delivery service, two days ago, postie did not arrive. I printed label and took to post office today.

today I have made a sale and was thinking of trying it to see if maybe she'd missed a step out somewhere but as I will be near a post office tomorrow I'll take it with me on the bus!

[incredible_how]

But it didn't work earlier this week for my mother... collection appeared to be booked but no postie... 

[incredible_how]

Simple delivery goes up to 20kg medium

[aw.sla-21]

Full sympathy. I sold one on Friday booked collection and when I altered it it offered bring my label for free. Items sold Saturday,  Sunday this weekend..booked RM collection and the Ebay site says "print at home"...so I think it is free collection but without a printed label 🤷‍♀️ My HP printer doesn't identify as a printer and generally has imaginary blockages ..its a faff..Ive started trying to print the labels with @10p cost using the free Ebay collection so in effect saving 20p.

The Ebay wording was ? is horribly misleading 

Solidarity 💐