Package too Big For Royal Mail - Need To Switch! Can I Do That Under These New Changes?

[mach1nehead]

In the listing, I noted my carrier was Royal Mail Tracked 24. However, the parcel is too big for the carrier. I need to make that switch. Things are different now. If I produce a tracking different to what's in the listing, will eBay release the money when it reaches the recipient?

[marco@ebay]

Hi mach1nehead, thanks for your post.

Just to confirm, would this be a case of the generated label not being sufficient and that's why the post office doesn't want to take the item in, or would it be a case of the item being bigger that dimensions accepted by Simple Delivery, and not being able to do custom postage?

Thank you,

Marco

[mach1nehead]

It's the case of measuring it wrong and thinking it was Simple Delivery. The dimensions were just within the limits. In the end, I chose to stick with the advertised carrier, but upgraded it from second to 1st class shipping.