Hi, I've just sold a small item, for only 99p, to someone in the USA. EBay charged them £11 postage to send it by Royal Mail International Standard, which is fine, and they paid the full £11.99. However, when I clicked on "Print postage label" and entered the weight and dimensions into the form (0.1kg, 23x16x5cm), it offered me only one option: via UPS, for £19.12! Clearly, I'm not going to pay £7.13 of my own money, or ask the buyer to pay the extra. Also, I can't send the item independently by Royal Mail, as eBay has the buyer's £11 already. What's gone wrong here? Regards...
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