eBay

Do offers include or exclude the postage? ... View more

hi, I'm bidding on an item with a minimum bid as stated on the item's page. but, in the description a note is made that if the bidding does not reach a certain minimum (a lot different than the official minimum starting bid) then there will be no sale. surely if someone wants a minimum amount for the item that is what the official minimum starting bid shoud be. not an artificial one. where will i stand if i'm the only bidder and my official bid is no where near their desired bid? may thanks, Gary ... View more

I have just completed a transaction where the buyer paid cash on collection at my front door. I have marked the item as paid, after which I would normally leave the buyer feedback. The options on the item only allow me to "contact buyer" which I don't need to do I just want to leave feedback. Am I doing something wrong ? or am I missing something? ... View more

Hi,  Can anybody please help me?  I sold an item on the 24/12/20 and a couple of hours later I received a message from Ebay stating that the buyer was no longer registered with ebay. I checked paypal and the buyer has made payment under a new name with his old user name in brackets  next to it.  In the Suspicious Buyer message it also said about relisting and setting up immediate payment option.  Now, my questions are:  Is the seller trying to scam me somehow?  The payment's there and I don't know whether to send the item or not.  I've been trying to contact ebay by phone, but the UK number is just a message saying to go to seller help!  I don't want to cancel  the sale until I know it's the right thing to do.  Also, on the video on Youtube, it says to use the drop down menu by the side of the sold item and select cancel item, but when I checked, there was no drop down menu!  I'm a new seller as you can probably tell, and I just don't want to make a mistake with this situation that I've never had before.  Also, can you select immediate payment option on listings that are already active?  Or can you only select that option when making a new listing?  Or, as a new seller with only 17 sales so far, is this not enough to qualify for immediate payments?   Can somebody please advise me, because I'm totally confused and pulling out what little hair I've got left!   Many thanks in advance, Cheers, Neil ... View more

A buyer made me an offer just before item closed and I missed it. How can I now send the possible buyer a message? I have their ebay name from the offer. Thanks, Mandrake109 ... View more

Hi,   My buyer can no longer collect the item and wants me to post it. How do I send a 2nd Invoice just for the postage. Thanks, Janet ... View more

i made a bid 11:59.28 and somone made a auto matick bid but it did not come up on the system i was the last one at this time and he had a highr bid before 11 59.18 but did not regestart on the system who shell win this item i dont think its right as i was the last to bid with the time and be course made auto bid he comes before me   but if the system would of show me the bid more i would bid more ... View more

Hi I am wondering if anyone else is having problems with the new ebay specifics for example country of origin type etc   thanking u ... View more

I have a issue with a posted item with royal mail, some items are too small and light , postman from post office stick only a stamp on my letter, after few weeks receive a claim for refund because buyer didn't receive my parcel, is happening few times today receive again claim for refund from buyer. I didn't have any proof of posting with stamp, how can I resolve this problem? Many thanks Regards Romica ... View more

My live item listing profile says 3 offers but I haven't received any. No messages. Nothing. The item is in a live auction. I can't find any information on why the item has this statistic. It may be offputting to buyers... ... View more

I ordered an item. When the item was opened there is a part missing I contacted the seller who said I needed to send photo evidence. I go into send message or reply and I carnt get into my photo gallery to attach a photo ... View more

Hello I cant figure out how the buyer would be able to delete the postage cost on an item.  I'm selling the small football cards and the postage for one card would be the same as the postage for 10 cards.  How does the buyer input the information so they do not get charged for postage for multiple items if the multiples will go into one envelopes postage cost? ... View more

Hi I have won two items and already pay for them. But the seller said that he want to cancel due to my eBay account is new and the name shipping address is mismatch with my PayPal account that I used to make payment. FYI, due to the name and address mismatched, I'm a foreigner and need help from a third service to get the items and transfer it to my local address. PayPal account is using my visa credit card that contains my local address. Is there anyway for me to gain trust from seller? I want the items. Thank you for reading. ... View more

I left feedback filling all 'stars' but as I clicked send I noticed some of the 'stars' had fallen back. How can I resolve this please? ... View more

I was due a payout from an item that I had sold on the 25th of December but have not received yet. Is this because of bank holidays? Will I get this payment next week? ... View more