28-12-2020 10:31 AM
Hello
I cant figure out how the buyer would be able to delete the postage cost on an item.
I'm selling the small football cards and the postage for one card would be the same as the postage for 10 cards. How does the buyer input the information so they do not get charged for postage for multiple items if the multiples will go into one envelopes postage cost?
you need to set up your postage rules,
go to:-
my ebay >>> account tab >>> site preferences >>> postage and packaging preferences >>>Postage preferences.
You can send them a combined invoice before they pay. This info is for a PC/laptop, not the app.
On My eBay click on Send Payment Details, far right of one item on your sold page (you may have to click on "More Actions" first). The other items will be on there. Make sure they're ticked to show you're combining, then change the postage to what you've decided to charge and submit (don't click on reset if it's there).
Or on seller hub go to the Orders tab, tick the box beside the orders that need to be combined and select Send Invoice for the orders selected.