eBay

I have been on ebay for twenty years I guess, various accounts. Have sold some expensive stuff and bought lots of stuff. I went to a business account status. I kind of gave up when they started holding on to money from sales for weeks, but I still bought with perfect feedback. As time has gone on during the virus, I thought I'd start selling bits and pieces.  I tried to list a pair of nearly new trainers for £35. The listing was denied, as I had not sold anything recently. 1. As a long term customer, I feel unfairly treated. 2. If you cant sell something for £35, what's the point? 3. They say I have to sell under a £10 limit before they can raise the limit. I dont want to sell something else for £10. I want to sell my trainers. What can I do? I tried the online process, and was told the limit stayed. What a dreadful business model. Yes, they may need to be careful, but not with long term customers smh. Help! ... View more

I have notice in the last few weeks some sellers are charging extra tax on my PayPal payments and when asked they say its import tax however the item is being posted here in the uk can Ebay get to grips with this blatant over charging  and explotation of us leaving the EU . I now refuse to buy from outside the uk due to delivery issues and being charged postal tax to get my item ... View more

Unhappy! I had a faulty harness which I bought 40 days ago. The seller agreed on a full refund. The seller asked me to return it. Ebay would not raise a label because returns can only be issued within 30 days of purchase. The seller would not give me an address to send it to. Ebay would not give me a label. I sent it to an address on the ebay webpage. The seller said he will not know if it has been delivered because he does not have access to that site because of  Covid-19. Now nothing happens. What should I do? The ebay help line service has assured me they will sort it out but then ignore it. I just followed up and they will not do any more.  Catch 22!! ... View more

A buyer has bought a .PDF from me. They are international buyer and it keeps asking them for postage costs but I am going to email it to him. Any suggestions on how to get rid of the shipping costs ... View more

Good Afternoon. I wonder if anybody could please offer me some advice, I sold an item  to a buyer and the buyer is now claiming  that the item has been throwing up error codes and consequently left me negative feedback however eBay did not accept I had to return the item so the buyer obviously has the item.   I contacted the buyer to explain how to use the item correctly and to explain what the code on the interface actually meant, the item was an eco-technics revolution digital fan speed controller and it was displaying the message E 16 PH a which is actually the manufacturers cose for the chip that is inside the unit so it denotes that the chip was manufactured in 2016 and is the pH a chip, I tried to contact the buyer with no look I then sent another message asking them to revise the feedback explaining that they  were mistaken, it was not an error code it was a manufacturing court I pointed the buyer in the direction of the user manual and I thought that would resolve the problem.   The buyer has now left me negative feedback telling people to avoid as I am a scammer, I have great pride in the fact that I am honest and I would never consider selling an item to someone that did not work, I contacted the manufacturer to clarify what the E16 PHA code meant and they confirmed it is not a record it is simply an identification code for the chip, the buyer has failed to respond to any of my messages and eBay have completely ignored the fact that this is not on a record, I am not a scammer and I would like to get the feedback revised or removed but I cannot get eBay to even listen to me.   I have no alternative but to leave a response to the negative feedback to let other people know that the buyer was confusing a manufacturing code with an error code, I am upset that the buyer is called me a scammer as I am quite clearly not, I was very proud of my 100% feedback and unfortunately because the buyer couldn't be bothered to read a user manual I am now 99.4% although still a good score I would have preferred to remain at 100%, is there anything I can do to try and remedy the situation, the buyer will not answer my messages eBay have not replied to my request to have the feedback revised removed   Thanks for taking the time to read this   Regards David ... View more

My item arrived and was totally different from what was described. The seller told me they will deducted return postage as I ordered the wrong item. I have replied with a screenshot of the exact pic of the item I ordered. Any other suggestions please ... View more

How on earth do you get ebay to reply to any....emails you send them in reply to emails FROM them? Or email them in the first place?   Thank you, anyone?!! ... View more

why can i not copy drafts--it just says--oops something went wrong--? ... View more

I recently made an offer on an item and recieved what I thought was a counter offer on my mobile phone. I was happy with the price so I accepted it and immediately paid. It was only later that I realised that the offer I received was from the seller of an item I had only viewed, not even added to my watch list. I will now have to return the item which is inconvenient to me and the seller. I do not appreciate being contacted by sellers of items I have only looked at. How is this possible and why is it allowed ? I understand that this situation is my own fault for not reading the offer properly but I do not want to be contacted by sellers simply because I have viewed their items. Does anyone know how I can block these offers ? ... View more

How to post my answer for The eBay Community? ... View more