Hi, I'd recently sold a reasonably high value item (£50ish total, including P&P). The buyer looked to have a click & collect address of a shop, so I asked to confirm his full name so the shop can tell the difference between multiple parcels they might receive. Once the buyer replied, I promptly packed and posted the item the next day, using a tracked delivery method and providing the buyer the tracking number. Ebay sent my payout the next day. All good so far! 2 days after despatch however, Ebay sent me 2 messages to say that the buyers account had placed a bid (it was a Buy It Now item) without their authorisation. Then another to say they had removed the listing (it had already expired because I only had 1 of the item to sell anyway!). The message told me to contact them on Live Chat with any questions, but Live Chat is not active when I've checked. What is the potential scenario here? Given I've posted the item with tracking, Ebay can see that I've done as much as I can as a seller to ensure a safe delivery. It was only posted after they'd given me the go ahead to do so. Might it be that the item doesn't get collected or is returned from the address potentially? I'd had a look for other MC139 related threads, but wanted to ask the community myself in regards mine to see what others' experience might be. Thanks, Andy
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