eBay

twoposhcatz

How can I get to a human? I need to resolve an issue...just keeps scrolling to the same help topics found two numbers and it's only a message to say go to the help page. really frustrating

eb850

I need to return an item which was not as described. The seller says she has provided a prepaid return postage label but I can't find this. Where would I find the prepaid return label ?

rovenchy

Hi community experts I was wondering if you could help to check my rights on an item I never received as a buyer on ebay. The seller provided tracking info which was always showing as "on its way" or "with the courier" Hermes. I was given a message stating that they couldn't access my property and subsequently the item was missing. The problem was the picture of the property and map shown was a different address from mine. Hermes later stated that the item was "lost in transit". I informed the seller and requested a refund as its all taken 2 weeks to get here: she's refused and told me it's all my fault. Is she right to withhold my money? Would really like your contribution. Thanks.

5563carol

I bid, I won & I paid. However the seller messages me to say they are worth more & he'll refund. I'm now waiting for refund. I feel a scam???

pridec22

Hi, Why all of a sudden do i have to keep signing in every time I use ebay. It used to stay logged on permanent unless I logged out. This is on main computer and I pad. Any one else having this problem. Thanks

glyn733

I recieved an item that isn't mine. The address is mine but the name is not. I suspect it's just got the wrong door number on. How can I find it's owner. It has an ebay name on the address but ebay make it impossible to contact them for simple things like this.

seo51

Has anyone else been told they have exceeded their message quoto after sending 4 messages!

timmsvinylcorner

Hi, How do I change the paypal account on eBay? I have clicked to update but nothing happens. When I click to unlink the old email address it justy takes me to my purchases page. Ive tried to call eBay but like most other companies they cant be bothered to take calkls they just have an automated message saying to use the help pages. Im trying to list things to sell but cant until I get this sorted, so any help is appreciated 😄

magdbisse-0

Why does Ebay allow for potential buyers to protect their identity??

rtsrecovery

Cart get through to eBay.realy going down hill.all international call.allways saying bad line.bad line I carnt hear you.get it sorted ebay You take enough money from us all .

*mum4ever*

I had a difficult buyer who when my item arrived complained about the postage costs. She told me she she wanted a partial refund & I refused as it's was clearly stated. I offered a return but she declined & then contacted eBay for a return! I paid for the return label & hay ho she hasn't returned it (was just being difficult) Gow do I get my return label refunded by eBay?

wakeman2000

I have already paid for Elvis and dog, dimond Cross stitch and it's still saying pay now, why is it still saying I have to pay

eBay

Seller News: June 2025

Weekly Chat with the eBay Community Team

Community Mentor Programme

how to contact ebay with a problem

Contact ebay

Where do I find the seller's prepaid return label ?

I listed 2 items yesterday and they have not appeared on the website

Hi how can I delete purchases if the box to tick isn't visible

Item Lost in Transit

Seller refused to acknowledge winning bid?

Signing in

Someone elses item.

sending messages limit

Change Paypal Account

Private Buyer

EBay is not good allways international calls

I paid for a return label for a buyer who hasn’t returned my item. How do I get a refund from eBay?

Already paid

EBAY CONTACT NUMBER

Re: how can i talk to someone

Retract an offer

Re: Mark item as collected without code

how can i talk to someone